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Good flight. The food was served a bit late, hence a hurry to finish before landing. Excellent crew and service

I commend the flight attendants on our SFO-SIN flight who went above and beyond to provide us with extra snacks and food. This type of service makes the flight experience personal and awesome.

Awesome as always. I wish though the cabin for premium was upgraded.... Same old sane old :(

I requested an aisle seat and got a middle seat The flight gate was changed and the flight was delayed

Seating cramped; close to toilet, foul smelling and noisy, very unhygienic and disease risk Free and paid Wi-Fi NOT accessible at all - misleading advertising Very expensive sunglasses disappeared from back seat pouch. Coffee disgusting and cold

When boarding, after business class should be premium economy, but economy class already lined-up at the gate blocking premium economy to board. Singapore airline crew should done a better job to organize this chaos :( Thank you.

Every thing was fine. Some ild classical Hindi movies should be add

A pc of cake or biscuit at least. The airport was like a maze need to take another bus to the main terminal to immigration.

Flying with Singapore airlines is always excelllent - the crew are lovely and the food too is great. It’s my number 1 airline

Transfer within the same terminal and lots of facilities at the airport.

Extra seat belt across the chest 10 minutes before taking off and 15 minutes before landing seemed excessively safe.

The transfer from Domestic and International was a bit confusing but I am easily confused. I did not eat any food, but the food on the other leg was decent. It was nice they turned the lights off on the night flight. The plane was in good shape, but was a little cramped in economy and I am small. They gave me a customs form to fill out and nobody looked at it as I went through customs. Not a bad flight.

My case was missing a wheel on arrival Heathrow and the staff were unhelpful when i tried to get some compensation stating it was not sufficient damage, i only wish that they at some point have to deal with the same situation it put me in, maybe they would change their attitude but overall it was a good flight

We are satisfied with the cabin crew serviceand the quality of meals served.

The aircraft was really old, the staff demotivated and the overall United airline service is horrible

Lunch Food was tasteful and had variety. Seat was comfortable. However, when I was reserving my seats during booking, the seat configuration showed was 3-3-3, but when I boarded it was a 2-4-2 configuration? Also during booking, I had also bought travel insurance together with my TG booking. However there was no confirmation of my purchase from Allianz and TG. After several emails with TG contact, sales, reservation and Allianz was i able to confirm my insurance purchase. When the policy was issued, the birth dates of me and my wife were wrongly stated and I had to go through another round of emails with Allianz to get it corrected. Otherwise any claims would be void! It was indeed not a very good booking experience!

I couldnt go on this flight and lost all my money over 1,000 UK Pounds as my visa to Myanmar was not accepted :(

No working jet bridge to deplane, with priority customers deplaning last. Followed by bus to terminal.

Efficient like all the other flights with them. An outstanding budget airline!

Excellent service. departed on time, and arrived ahead of schedule. The whole restrictions around no food/drink is a bit weird even with Covid. Also, no mobiles and iPad use during takeoff and landing is very 2006!

Following a marathon flight riddled by delays and changes from Santiago, Chile, my flight to Melbourne from Sydney was on schedule but I was transferred to the next flight. The reason by ticketing and the floor manager was I missed the entry to flight by one minute! That's right, the emphasised that if I was 1 minute earlier I would be on the flight. I asked what was the point them emphasising 1minute overdue and how that helped me or the situation. They didn't care at all. Replying that if it was one minute earlier they would've done something and smirking delivering the information. Australian's do call Australia home, Qantas calls Australian's suckers.

1) crackly headphone jack 2) one of the emergency seats recline. Usually second row does. But in this case neither did 3) food was scrambled eggs or fruit. 4) fruit should not be the option to eggs 5)miserable unpleasant crew not a smile. Thought that was a virgin thing

Qantas are unable to service and unfit for purpose, they cannot transport Australians on time to overseas destinations. On top of the inflated ticketing, the Sydney flight to Santiago was impacted because the plane was delayed arriving and then further bungling by Qantas admitting the ground new ground crew in charge of cleaning were not trained. The impact on passengers with connecting flights was tremendous and long ques of frustrated passengers waiting for rescheduling. **Qantas has become the Australian Spirit of disappointment**

The staff we fantastic and seemed to work very well with each other

Business lounge in Melbourne mediocre. Look at Emirates or Qatar, Qantas! Great friendly crew. Food was good but Emirates is a level above. Business seat good. But can’t compare to Qatar. Main reason for booking Qantas is loyalty and terrific connection via Perth to LHR.

I was pleasantly surprised with my flight to LA with Qantas. Although seats were not the roomies, service was excellent.

The service and smooth landing. Food was delicious and the staff was friendly. We arrived earlier than scheduled.

Wonderful crew, good food. Absolutely loved the wine spritz and wish I could buy it!

Don’t like last minute airline change. Not able to choose seat earlier.

It's only a short trip from Sydney to Melbourne, which i have done many times. The trip met my expectations

chaos boarding. Crew in business class seemed short staffed and lacking in attention to details initially, but did improve during flight.

The cabin was quite noisy as there were lots of children travelling for the school holidays. Found the selection of movies limited.

Delayed, not enough information. Had to ask for refreshments, crew could have been more proactive

The best so far coz this time it was all male steward on the economy cluster. They were polite, efficient & genuinely courteous. They do not judge you when you ask for more food & peanuts.

Delayed for 45 minutes. Don't know what's the issue. Other than that, food was not to my satisfaction. However it's okay.

My first course flight (Aor-Kul) was cancelled in the morning, and they asked me to board the night flight hence I need to transit overnight for the 2nd flight (Kul-Myy) that supposed to be on the same day. The overnight stay was not provided, (I'm traveling with my spouse, a daughter (5 y.o.) and an infant (2 months old). Hence I booked Sama Sama Hotel at my own expense (fortunately using my enrich miles points). Other than this issue, all services is good.

My experience with the flight was okay. My experience checking in was absolutely terrible. I was told I needed to change my e-ticket number to check in because I missed my flight in PDX. Even when shown the itinerary, they didn't budge and sent me to KLM across the airport. KLM wasn't open until 8pm and my flight was at 7:30pm. Nobody made accommodations in any way to get me to KUL. To add insult to injury, they rescheduled my flight to the very next day, creating a very long layover and did not offer any hotel stay. After this, even worse, I found out later they delayed the first 7:30pm flight to 9:10pm. Meaning, I could have still boarded but they refused to even try to get me on the plane. As a result, I missed a day of work and lost pay for the day. Also, when I went to get my luggage, it wasn't there. It was STILL in Singapore. They had from 5:30pm to 5am to get my luggage onto the plane and they still couldn't get that right. This is the worst experience I've had flying anywhere in the past decade I've been travelling.

Orange juice change to mineral water . Should keep the orange juice.

Entertainment system was too old, crew were unorganised during boarding

No recognition for one World Emerald member. Business class seat has flat bed

Mediocre staff, crappy food selections and no entertainment for a 14 hour flight. The only good thing was that it was a direct flight.

Not comfortable for sitting. Sits are too close to each other and it’s too hard for butt..you need to improve your entertainment section like tv programming, Movies, it’s so hard to kill 15 hrs in long flights .you don’t serve good food like other competitive airlines thats my opinion

It would have been perfect if there was onboard entertainment.

Food was unfit even for prisoners. larger front seats are terribly uncomfortable, which is ironic. Thorough need to upgrade aircraft on such a long route.

Interment is zero tv wasn’t work phone charger plug doesn’t work moves doesn’t work

Food could be better they need a better caterer in DC flight from India always has better food

Comfortable seats, on time departures and arrival, and helping staff

Everything! To start with, seats, food tray table, entertainment console all are broken! Imposing duty free baggage fees for $250 as a surprise penalty cannot be appreciated! Airlines should be responsible for transferring the checked baggages to the connecting flight. Having customer go through the transfer is painful considering the travel tiredness! No soft drinks served on flight is another crumble!

Old creaky plane, poor entertainment, USB port did not work. Food was ok.

On time boarding, proper information, friendly and cordial approach of staff, particularly crew members and the most important timely available of checked in baggage after arrival.