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I requested an aisle seat and got a middle seat The flight gate was changed and the flight was delayed

Cabin Crew always friendly and helpful. Seating cramped - foul smelling from toilets, high risk of disease. Guard personal property such as expensive sunglasses Coffee always awful and cold Meal trays toddler sized Not worth the extra cost to fly SQ - use a budget airline, same if not better experience

Seating cramped; close to toilet, foul smelling and noisy, very unhygienic and disease risk Free and paid Wi-Fi NOT accessible at all - misleading advertising Very expensive sunglasses disappeared from back seat pouch. Coffee disgusting and cold

Every thing was fine. Some ild classical Hindi movies should be add

Flying with Singapore airlines is always excelllent - the crew are lovely and the food too is great. It’s my number 1 airline

Perfect experience from boarding through to leaving the flight, comfortable and personalised service from all staff, highly recommended

They were able to assist my elderly father and myself after not being able to check in to scoot. The counter service was phenomenal. They did what they could to get us on the next plane so we could catch our Connecting flight. Scoot closed early on us so we ended up missing our flight.

Transfer within the same terminal and lots of facilities at the airport.

Even though it was a very full flight, the service was still excellent, the plane did not feel too cramped and cabin crew made a sincere effort to help passengers find overhead space for stowing luggage.

The stewardess was very helpful all the way. My seat had an issue with headphones and after the replaced and gave me a new pair and noticed it was the seat I got a new chair to sit and a great ride back home

Flight never took off. Boarded after multiple 30 minutes interval delays for hours.. then after an hour onboard, captain announce cancellation and back on the bus to the terminal with no information and everyone to fend for self.. Emirates did absolutely nothing to communicate either electronically or announcement. It’s unprecedented I know with the flood but lack of communication creates anxiety and extra pain for staff. Emirates should do better.. no supervisors monitoring floor and passengers abusing them which isn’t right but should Have had supervisors monitoring

Flight from Dubai to Zagreb very bad cabin crew. Bad food

Service needs to improve. Air hostess do not register flyers request and we need to keep on repeating our request to them on multiple occasions

Absolutely terrible delays for 3 hours changed seats after we paid an upgrade on both legs. It appears it’s up to us to request a refund after they down graded our seat. Never again !!

WORST AIRLINE EVER—FOOD WAS MEDIOCRE AND WIDEBODY 777 BOEING WAS VERY UNCOMFORTABLE! IT WAS NOT WORTH THE MONEY THAT I PAID.

Seat and leg space is much better than the Qatar airline. The crew I would like to say is not meeting the requirements of emirates airlines cause it almost 20 years I am flying with emirates this time I really feel that crew is not behaving well someone asked for water waited more than 30 minutes and there are more incidents in this flight.

Inexperienced e crew, no personal greeting for gold member, not the same emirates service that I know. I take this flight almost weekly

Premium economy on Emirate A380 is simply the best non-business class product. In fact its probably better than many business class if the seat isnt lying flat. The food and service is close to perfect!

Excellent food and beverage Excellent cabin crew Live tv could be better

Everything was perfect... especially air hostess were excellent in attending people.

They made us deliberate waste time by holding our passports and boarding passes making us miss the flight

The flight was good but my neighbor had the vent open full power for the whole flight and because the air was blowing from the side instead of from the top and I got very cold and ended up with a sore throat.

Bad experience with the delay n long wait time for connecting flight after missing the connection flight from Doha.

They shld provide food. Between food they are giving 10 hours gap which is toooo much

I didn't understand why I got dropped off at departures on exiting the plane at Doha aiport. I had to find my own way to immigration/baggage reclaim which wasn't easy as staff in the departure section just tell you ti scan your boarding pass. This was very poor b qatar Airways. I spent 2 hours soyung this out and once I got to get my suitcase it was delayed. So instead of getting to the hotel at about midnight I got there at three in the morning. I wonder why I upgraded to business?

Other than low space, which is the problem with all airlines for economy class, the flight was excellent.

Boarding delayed, no communication. I left the lounge, and heard a final call, boarding started after a 30 minutes.

professional crew god service good entertainment need choices for diabetic meal

This was a really enjoyable flight. Even though I was in economy, I had a great deal of leg space, I had a nice meal, and the flight staff was helpful and friendly. A really great flight.

Just snacks, could have more options.boarding was good. Everything else was good. We had a very bad experience with Qatar airways. We were deplaned a few minutes after boarding the flight. Had to wait 8 hours at the airport for the next replacement aircraft to take off. Had a harrowing experience. Were offered coupons for a small meal at the airport. Uncertainty caused a lot of stress and I got a cold and flu like symptoms.

Old cabine without flat bed in business for a 12 hour flight is not acceptable

Medíocre. The food wasn't good (although not bad, bad) and the staff wasn't kind. I asked for n extra blanket, the steward never came back, serving us roughly.

Everything went smoothly with Air France. There was a delay in departure which seemed to relate to the immigration services being short staffed.

worst experience ever i choose my seat in advance and also have my seat selected in my boarding and the they told me that my seat has been changed without notify me

Food could have been better especially the breakfast. Overall it was a good flight

No birding was given for next trip on same carrier, food was very moderate.

We transited through Chad and what was supposed to be a 1hr 20 minutes transit time lasted over 4hrs. We didn't get regular updates until we complained. After a 10hr flight from Paris no form of refreshment given and finally arrived Abuja over 6hrs later and none of my bags came

Lost luggage, 2 bags were badly damaged and one of the bags came open.

A couple of minor delays in boarding but very professional and efficient staff.

Sky priority means you get to use the KLM business Lounge.

It has been a couple of years since I flew with Etihad last, after having a unpleasant experience with them coming out of the pandemic. I can say that the experience has uplifted, but I can’t really rate the service. At Barcelona airport the service was great, with their dedicated Etihad staff very helpful. The onboard experience wasn’t great, not very personalised and it really makes sense why Etihad doesn’t feature in the top 10 2023 Skytrax awards. The crew just seemed to be inattentive and almost absent from the cabin. I felt that I had to keep getting their attention. Even after I’d finished my meal, an hour went by before I had to call them to clear the tray/plate etc.

Etihad broke my suitcase Also over charged me for luggage

Very unfriendly team. It was very difficult to get a cup of coffee. Legroom was extremely small. Old, dilapidated plane.

Crew did not cooperate… I just asked water twice for one crew member and she didn’t get anything.. and when I asked other crew member he gave me water and he was not respectful.. I kept Hindu non veg meal chicken .. when I get my turn chicken was not provided and then they gave me veg paneer and green peas curry which I don’t like..

Sits are very uncomfortable Don’t feel like to travel in Etihad. It was 1st time we traveled in Etihad now we decided we don’t want to travel in Etihad.

Very very bad service very tight seats never ever flying with Etihad again

The flight was small and was not cool very bad

It feels like the seat did not have any cushion just plywood. The seats are so compact that I could not even move at all and I am slim. Just imagine someone else. Singapore Air and Emirates are far far better than this. Do not even travel for free. For a 12 hour flight sitting on a plywood is horrible experience and on top of that the person at checking counter at NY was worst and rude. Plus they charge arms and leg for everything. I think they would also start charging for belts and oxygen also soon. First and last time flying with Ethiad.

Dear Etihad Airways Customer Service, I hope this message finds you well. I am writing to express my deep disappointment with my recent flight experience on Etihad Airways, which took me from India to NYC via Abu Dhabi. My flight details are as follows: [Flight Number] on [Date]. My overall experience was marred by a series of significant issues that I believe warrant attention and improvement. These issues include: Bad Conditions of Washroom: The state of the washrooms on the flight was far from satisfactory. They were inadequately maintained and lacked the level of cleanliness one would expect during a long-haul journey. Seating Space and Comfort: The seating arrangement left much to be desired. The seats were cramped, uncomfortable, and the legroom was insufficient for such a long flight. The seats did not recline as expected, making the journey quite uncomfortable. Cabin Cleanliness: The cleanliness of the cabin, including seats and tray tables, was not up to par. The lack of cleanliness impacted the overall comfort and satisfaction of passengers. Excessive Noise: The flight was notably noisy, with disturbances and loud noises making it difficult to rest or concentrate. The noise levels were considerably disruptive. Food and Catering: The quality and variety of meals served on the flight left much to be desired. Furthermore, there were issues with accommodating dietary restrictions, which is crucial for passenger satisfaction. Hygiene and Sanitary Facilities: The condition of the restrooms was subpar, and essential hygiene supplies were not adequately provided. This falls short of expectations for a long-haul journey. Overall Experience: Regrettably, the combination of these issues significantly affected my overall experience during this long flight, making it far from the comfortable and enjoyable journey I had anticipated. I understand that maintaining high standards on long-haul flights can be challenging, but I believe it's vital to bring these concerns to your attention in the hope that they can be addressed and improved upon in the future. As a loyal Etihad Airways customer, I had higher expectations for my journey. I kindly request that you take these issues into consideration and work towards enhancing the overall passenger experience on similar routes. Your attention to these matters is greatly appreciated. Thank you for your time and understanding.

I travelled from Adu Dhabi to Melb; service was minimal at best, when I asked for a bottle of water but no meal I was told it was not available- it seemed a cup would do. The staff were un helpful & dismissive. We had a family near us who I never saw obtain any assistance from crew- they were simply avoided! Meal was simple and adequate no hot drinks were on offer until close to arriving, with a pseudo breakfast. Seats were tight despite obtaining extra leg room. I will not be flying with Etihad again and will not recommend them to family & friends.