Overview

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Al Cielo Hotel

Carr Cancun Chetumal, KM 118, Akumal, QR, Mexico
+52 984 840 9181

$283+

Sun 4/12 Check in
Mon 5/12 Check out

Overall guest ratings

8.7/10 Excellent
based on 116 reviews

Review highlights

  • 10.0
  • 9.8
  • 9.4
  • 4.0

Good to know

  • Nice building
  • Very quiet
  • Friendly service

Nearby

    show all

    About

    Located in Xpu-Ha, Al Cielo Hotel is by the ocean and minutes from Xpu-ha Beach and Chan Yu Yum. This beach hotel is within close proximity of Bel Air Animal Park and Cenote Cristalino.

    Rooms

    Make yourself at home in one of the 8 air-conditioned rooms featuring minibars. Your memory foam bed comes with Egyptian cotton sheets. Rooms have private balconies. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.

    Amenities

    Treat yourself with massages and facials. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and wedding services.

    Dining

    Grab a bite to eat at the hotel's beachfront restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

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    Amenities

    • Free Wi-Fi
    • Babysitting or child care
    • Internet
    • Currency exchange on-site
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Private beach
    • Terrace/Patio
    • Concierge service
    • Gift shop
    • Laundry service
    • Spa
    • Coffee shop
    • Pets not allowed
    • Storage available
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 116 reviews
    • 10.0 "Excellent breakfast."
    • 9.8 "Terrific location."
    • 9.4 "Wonderful beach."
    • 9.4 "World class service."
    • 9.3 "Perfectly clean."
    • 4.0 "Internet is poor."

    Overall rating

    8.8 Excellent
    based on 96 reviews
    • 9.8 "Terrific location."
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.2 "Wonderful beach."
    • 9.2 "Perfectly clean."
    • 9.1 "Excellent amenities."
      9.1 "91% thought the building was wonderful."
    • 5.4 "Average value."
    • 4.5 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    View all review categories

    Overall rating

    9.1 Excellent
    based on 19 reviews
    • 9.8 "Terrific location."
    • 9.3 "Wonderful beach."
    • 9.3 "World class service."
    • 7.5 "Tasty food."
    • 5.2 "Average value."
    Good to know
    "Nice building"
    "Very quiet"
    "Friendly service"
    data provided by TrustYou

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