Overview

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Grand Sirenis Riviera Maya Resort & Spa
Top City Hotel

Zona Costera K256, 77710 Akumal, QR, Mexico
+52 984 875 1700

$228+

Overall guest ratings

8.4/10 Excellent
based on 621 reviews

Review highlights

  • 10.0
  • 8.2
  • 7.9
  • 6.4

Good to know

  • Clean rooms
  • Pleasant hotel grounds
  • Good beach sports
  • Friendly service

Nearby

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    About

    Putting you within a 10-minute drive of Xpu-ha Beach, Grand Sirenis Riviera Maya All Inclusive offers a private beach where you can enjoy beach massages, yoga, and volleyball. There's plenty of fun with the 3 outdoor pools and lazy river, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, detox wraps, and aromatherapy. Akumal and Tulum, one of 10 restaurants, offers pool views and serves breakfast, lunch, and dinner. There's a casino and a nightclub, and rooms at this upscale resort include upscale features like private spa tubs and jetted tubs.

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    Amenities

    • Babysitting or child care
    • Complimentary breakfast
    • Fitness centre
    • Facilities for disabled guests
    • Room service
    • ATM on-site
    • Business centre
    • Car hire
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Pool table
    • Private beach
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Laundry service
    • Casino
    • Child pool
    • Coffee shop
    • Internet (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 621 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 8.2 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      7.4 "Housekeeping was great, according to 74%."
      8.2 "82% said the recreation staff was great."
      7.3 "73% said the concierge service was amazing."
    • 7.9 "Tasty food."
      9.3 "93% enjoyed the fish/seafood dishes."
      10.0 "100% were happy with the price."
      8.3 "Beef and steak dishes were excellent, according to 83%."
    • 7.8 "High comfort."
      9.4 "94% thought rooms were spacious."
      7.8 "78% were satisfied with the air conditioning."
      8.3 "83% liked the big bathroom."
    • 7.7 "Good beach."
      8.9 "Beach sports facilities are great, according to 89%."
    • 6.4 "Breakfast is mediocre."
    • 6.2 "Rooms are ok."
    • 1.1 "Disappointing internet connection."
      1.6 "84% thought it was overpriced."
      0.4 "96% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    based on 465 reviews
    • 8.0 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.1 "81% said the recreation staff was great."
    • 7.7 "High comfort."
      9.3 "93% thought rooms were spacious."
      8.3 "83% liked the big bathroom."
    • 7.4 "Good amenities."
      8.5 "85% found the grounds to be nice."
    • 7.4 "Good beach."
      8.7 "Beach sports facilities are great, according to 87%."
    • 7.3 "Good cleanliness."
      8.3 "83% thought it was clean."
    • 6.9 "Location is acceptable."
    • 5.8 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
    • 1.3 "Disappointing internet connection."
      1.9 "81% thought it was overpriced."
      0.3 "97% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    based on 155 reviews
    • 7.6 "Good amenities."
      8.6 "86% found the grounds to be nice."
    • 7.5 "Good service."
      9.5 "95% found the staff to be very friendly."
    • 7.4 "Good cleanliness."
      7.2 "72% said rooms were clean."
    • 7.2 "Good location."
    • 7.1 "Good beach."
      8.4 "Beach sports facilities are great, according to 84%."
    • 5.9 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
    • 1.0 "Disappointing internet connection."
      1.4 "86% thought it was overpriced."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Pleasant hotel grounds"
    "Good beach sports"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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