Overview

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Best Western Hotel Carlton

5 Rue Des Glieres, 74000 Annecy, Rhône-Alpes, France
+33 4 50 10 09 09

$114+

Sun 4/12 Check in
Mon 5/12 Check out

Overall guest ratings

8.1/10 Excellent
based on 1,676 reviews

Review highlights

  • 9.1
  • 8.8
  • 4.9
  • 3.6

Good to know

  • Near city centre
  • Train station is close

Nearby

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    About

    Just outside the Medieval City, the BEST WESTERN Carlton Hotel is ideally located in the heart of the town, just a stone throw away from the breath taking panorama of the Annecy Lake and its mountains. The hotel is entirely air-conditioned. Our 55 personalized bedrooms combine elegance and refinement along with modern amenities. We have Wi-Fi Internet access, mini bar, and satellite TV, which is an ideal venue for business or leisure trips. Start your day with an American breakfast buffet in our restaurant or order breakfast in your room both for a fee. Relax and unwind in our lounge & bar at any time of the day and into the evening. Our conference and meeting rooms with natural daylight can be tailored to meet your requirements. Our restaurant, L'Arpege, is open for groups and seminars only. Enjoy our traditional and creative cuisine of one of our large range of menus. Private Parking. Enjoy your stay.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Skiing (downhill)
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Ski storage
    • Storage available
    • Cable or satellite TV
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 1,676 reviews
    • 9.1 "Perfectly clean."
    • 8.8 "Location is great."
    • 8.1 "Great service."
    • 5.8 "Rooms are ok."
    • 5.5 "Food is average."
    • 4.9 "Not very comfortable."
    • 3.6 "Internet is poor."
    • 3.0 "Disappointing wellness & sports facilities."
    • 2.6 "Terrible value."
    • 2.5 "Terrible amenities."
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    Overall rating

    8.1 Excellent
    based on 1,189 reviews
    • 8.9 "Generally very clean."
      8.5 "85% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.7 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.1 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      7.2 "72% thought the service was very professional."
      8.3 "Housekeeping was great, according to 83%."
    • 5.8 "Breakfast is mediocre."
    • 5.6 "Rooms are ok."
      5.1 "For 51%, maintenance was acceptable."
      6.5 "65% thought the bathroom was big enough."
      6.1 "For only 61%, the tv was ok."
    • 5.1 "Average comfort."
      5.2 "For only 52%, the noise level was all right."
      6.5 "65% thought the bathroom was big enough."
    • 3.6 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 2.4 "Terrible value."
      0.0 "100% said the breakfast was too expensive."
    • 2.4 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      0.2 "98% complained about the elevator."
      4.5 "55% thought the facilities needed updating."
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    Overall rating

    8.1 Excellent
    based on 318 reviews
    • 9.3 "Perfectly clean."
      8.9 "89% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.1 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 7.8 "Good service."
      9.2 "92% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 6.2 "Rooms are ok."
      5.4 "For 54%, maintenance was acceptable."
      5.7 "For only 57%, the bathroom was ok."
    • 4.9 "Breakfast is below average."
      0.0 "100% said the breakfast was too expensive."
    • 4.9 "Not very comfortable."
      4.0 "60% said rooms were small."
      1.5 "Air conditioning was criticized by 85%."
    • 3.5 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 2.6 "Terrible value."
      0.0 "100% said the breakfast was too expensive."
    • 2.6 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      0.2 "98% complained about the elevator."
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    Overall rating

    7.7 Good
    based on 16 reviews
    • 8.7 "Location is great."
    • 6.1 "Rooms are ok."
    • 4.9 "Not very comfortable."

    Overall rating

    8.3 Excellent
    based on 150 reviews
    • 9.2 "Perfectly clean."
      8.9 "89% said rooms were clean."
    • 8.6 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.2 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      7.4 "74% thought the service was very professional."
    • 5.8 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
      5.4 "For 54%, maintenance was acceptable."
    • 5.4 "Breakfast is mediocre."
    • 4.7 "Not very comfortable."
      3.8 "62% said rooms were small."
    • 2.8 "Terrible value."
      0.0 "100% said the breakfast was too expensive."
    • 2.5 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
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    Hotel type
    Lake Hotel
    Guests say this is a nice lake hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Near city centre"
    "Train station is close"
    data provided by TrustYou

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