Overview

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The Excelsior Hotel

Sonnenberg 1, 7050 Arosa, Graubunden, Switzerland
+41 81 378 47 47

Call

+41 81 378 47 47

Overall guest ratings

7.8/10 Good
based on 261 reviews

Review highlights

  • 9.3
  • 8.6
  • 5.3
  • 5.0

Good to know

  • Friendly service

Nearby

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    About

    Located near a train station, The Excelsior Hotel is a great choice for a stay in Arosa. Guests indulge in massages, then grab a bite to eat at the restaurant. A bar/lounge and a health club are other highlights, and rooms at this upscale hotel offer up nice touches like pillow menus and bathrobes.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Babysitting or child care
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Indoor pool
    • Skiing
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Playground
    • Pool table
    • Storage available
    • Laundry facilities
    • Laundry service
    • Air-conditioned
    • Steam room
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.8 Good
    based on 261 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      10.0 "100% were happy with the shuttle service."
    • 8.6 "Breakfast is good."
    • 7.4 "High value."
    • 7.3 "Good location."
    • 6.7 "Rooms are ok."
      5.0 "Beds were acceptable for 50%."
    • 5.3 "Food is average."
      5.8 "Only 58% were satisfied with the menu."
    • 5.0 "Average comfort."
      5.0 "Beds were acceptable for 50%."
    • 5.0 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 3.0 "Horrible vibe."
      2.7 "73% criticized the unstylish hotel."
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    Overall rating

    7.6 Good
    based on 182 reviews
    • 9.2 "Perfectly clean."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.4 "Breakfast is good."
    • 7.3 "Good location."
    • 7.2 "High value."
    • 6.7 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
    • 5.2 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.1 "Food is average."
    • 5.0 "Average comfort."
      5.3 "Beds were acceptable for 53%."
    • 2.9 "Horrible vibe."
      2.5 "75% criticized the unstylish hotel."
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    Overall rating

    8.5 Excellent
    based on 65 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.8 "Breakfast is good."
    • 7.7 "Good location."
    • 7.1 "Nice rooms."
      10.0 "100% thought the view was good."
    • 5.9 "Food is average."
    • 5.5 "Average amenities."
    • 5.1 "Average comfort."
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    Overall rating

    7.4 Good
    based on 13 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    data provided by TrustYou

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