Overview

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Ramada Asheville / Biltmore West

275 Smokey Park Highway, Asheville, NC 28806, United States
+1 828 667 4501

$76+

Overall guest ratings

5.7/10 OK
based on 562 reviews

Review highlights

  • 8.7
  • 8.3
  • 4.7
  • 4.3

Good to know

  • Pleasant hotel grounds

Nearby

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    About

    Conveniently located off Interstate-40, this Ramada Asheville/Biltmore West is minutes from Biltmore Estate and Winery, hiking and biking off the scenic Blue Ridge Parkway, Chimney Rock State Park, the North Carolina Arboretum, Biltmore Square Mall, and many local restaurants. Refresh at this hotel with complimentary wireless Internet, indoor and outdoor pools, hot tub,dry cleaning services, boardroom, ballroom, and business center. Guest room amenities include desk, coffee maker, and hairdryer. Suites, smoke-free and handicapped-accessible rooms are also available. Kids 17 and under stay free with an adult at our pet-friendly hotel.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Meeting/Banquet facilities
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Express check out
    • 24 Hour Front Desk
    • Free parking
    • Playground
    • Pool table
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Game room
    • Air-conditioned
    • Safe
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    Reviews

    Guest reviews

    Overall rating

    5.7 OK
    based on 562 reviews
    • 8.7 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 8.3 "Food is delicious."
    • 7.8 "Good service."
      7.9 "79% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 5.5 "Pool is mediocre."
    • 4.7 "Value below average."
      4.6 "54% said the breakfast was too expensive."
    • 4.3 "Not very comfortable."
      4.7 "53% didn't like the uncomfortable beds."
      3.8 "62% thought it was too noisy."
      3.9 "61% said rooms were small."
      0.5 "Air conditioning was criticized by 95%."
      0.0 "100% criticized the small bathroom."
    • 4.3 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      1.5 "85% thought the facilities needed updating."
    • 3.6 "Not very clean."
      3.7 "63% said rooms were dirty."
      3.8 "62% thought it was rather dirty."
      1.3 "Dirty pool, said 87%."
      3.1 "69% said the bathroom was dirty."
    • 3.1 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
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    Overall rating

    5.8 OK
    based on 365 reviews
    • 8.5 "Location is great."
    • 7.9 "Good service."
      8.1 "81% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 4.5 "Value below average."
    • 4.0 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      1.0 "90% thought the facilities needed updating."
    • 3.5 "Not very clean."
      3.5 "65% said rooms were dirty."
      3.8 "62% thought it was rather dirty."
    • 3.1 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
    • 3.0 "Awful rooms."
      0.7 "93% thought they were poorly maintained."
      3.5 "65% said rooms were dirty."
      4.6 "54% didn't like the uncomfortable beds."
      1.2 "88% complained about the bathroom."
      2.0 "For 80%, the rooms looked old."
      2.3 "77% had problems with the shower."
      1.0 "90% found problems with the furniture."
      0.4 "Air conditioning was criticized by 96%."
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    Overall rating

    5.9 OK
    based on 196 reviews
    • 8.8 "Location is great."
    • 8.2 "Great service."
      8.3 "83% found the staff to be very friendly."
    • 5.8 "Pool is mediocre."
    • 5.0 "Average value."
    • 4.3 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
    • 4.3 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
    • 4.1 "Wellness & sports facilities were not very nice."
    • 3.3 "Not very clean."
      3.3 "67% said rooms were dirty."
      3.9 "61% thought it was rather dirty."
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    Good to know
    "Pleasant hotel grounds"
    data provided by TrustYou

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