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CityLife Auckland
Best Housekeeping Staff

171 Queen Street, Auckland 1001, New Zealand
+64 9379 9222

$165+

Overall guest ratings

8.7/10 Excellent
based on 1,356 reviews

Review highlights

  • 9.5
  • 9.4
  • 9.4
  • 6.6

Nearby

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    About

    With a stay at CityLife Auckland, you'll be centrally located in Auckland, steps from Queen Street Shopping District and DFS Galleria Auckland. This 4.5-star hotel is close to Sky Tower and University of Auckland.

    Rooms

    Make yourself at home in one of the 157 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available daily for a fee.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Auckland? This hotel has facilities measuring 1550 square feet (144 square meters), including a meeting room.

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    Hotels.com

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 1,356 reviews
    • 9.5 "Excellent pool."
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      9.6 "96% thought the service was very professional."
      9.5 "95% said the concierge service was amazing."
      9.0 "Housekeeping was great, according to 90%."
      8.1 "81% were happy with the room service."
      10.0 "100% were impressed by the valet service."
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      10.0 "Good access to the airport, said 100%."
    • 7.6 "High comfort."
      8.1 "81% said the beds were comfortable."
      8.0 "80% thought rooms were spacious."
    • 7.3 "Nice rooms."
      8.1 "81% said the beds were comfortable."
      8.0 "80% thought rooms were spacious."
      8.7 "87% said rooms were clean."
      7.1 "71% thought the view was good."
      9.4 "94% found the kitchenette to be good."
    • 6.6 "Breakfast is mediocre."
      6.4 "Breakfast prices were ok, according to 64%."
    • 4.4 "Internet is poor."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    based on 745 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      9.6 "96% said the concierge service was amazing."
      9.7 "97% thought the service was very professional."
    • 9.2 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 7.4 "High comfort."
      8.0 "80% said the beds were comfortable."
      7.9 "79% thought rooms were spacious."
    • 7.0 "Nice rooms."
      7.0 "70% thought the view was good."
    • 6.2 "Breakfast is mediocre."
    • 4.4 "Internet is poor."
      2.0 "80% said the wifi quality was bad."

    Overall rating

    8.6 Excellent
    based on 406 reviews
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      8.6 "86% said the reception staff was great."
      9.0 "Housekeeping was great, according to 90%."
      9.6 "96% said the concierge service was amazing."
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 7.0 "High comfort."
      7.6 "76% said the beds were comfortable."
      7.8 "78% thought rooms were spacious."
    • 6.5 "Rooms are ok."
      6.7 "67% said the view was so-so."
    • 4.4 "Internet is poor."

    Overall rating

    8.8 Excellent
    based on 27 reviews
    • 9.5 "Terrific location."
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 7.9 "High comfort."
    • 7.4 "Nice rooms."

    Overall rating

    8.6 Excellent
    based on 176 reviews
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
    • 9.4 "Terrific location."
    • 8.5 "Generally very clean."
      8.9 "89% said rooms were clean."
    • 8.1 "Comfort level is high."
      8.5 "85% said the beds were comfortable."
      7.8 "78% thought rooms were spacious."
    • 7.5 "Nice rooms."
      8.5 "85% said the beds were comfortable."
      7.8 "78% thought rooms were spacious."
      8.9 "89% said rooms were clean."
    • 6.7 "Breakfast is mediocre."
    • 4.8 "Internet is poor."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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