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The Krystal Suites, Penang

Grd Flr Lobby, Krystal Point Corporate Park, Jln Tun Dr. Awang, Bayan Lepas 11900, Malaysia
+60 4613 3333


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Overall guest ratings

6.2/10 Good
based on 366 reviews
See all reviews

Review highlights

  • 6.7
  • 4.7
  • 3.6
  • 1.6

Good to know

  • Spacious rooms


    show all


    With a stay at The Krystal Suites, Penang in Penang (Kampung Sungai Nibong), you'll be convenient to RECSAM and Institute Pendidikan Guru and Penang International Sports Arena. This hotel is within close proximity of Queensbay Mall and Snake Temple.


    Make yourself at home in one of the 58 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as desks and complimentary newspapers.


    Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access and tour/ticket assistance.

    Business, Other Amenities

    Featured amenities include limo/town car service, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.

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    • Fitness centre
    • Free Wi-Fi
    • Outdoor pool
    • Air-conditioned
    • Non-smoking rooms available
    • Concierge service
    • Laundry service
    • Cable or satellite TV
    • Kitchen/Kitchenette
    • Pets not allowed
    • Free parking
    • Storage available
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    Guest reviews

    Overall rating

    6.2 Good
    based on 366 reviews
    • 6.7 "Location is acceptable."
    • 6.1 "Average comfort."
    • 4.7 "Service is below average."
    • 3.6 "Rooms are not good."
    • 1.6 "Generally quite dirty."
    • 0.9 "Terrible amenities."
    • 0.9 "Disappointing internet connection."
    View all review categories

    Overall rating

    6.5 Good
    based on 18 reviews
    • 4.1 "Rooms are not good."

    Overall rating

    6.4 Good
    based on 322 reviews
    • 6.7 "Location is acceptable."
    • 6.0 "Average comfort."
    • 4.4 "Service is below average."
    • 3.6 "Rooms are not good."
      1.5 "85% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      0.5 "95% found problems with the furniture."
      1.5 "85% complained about the bathroom."
      2.8 "72% didn't like the uncomfortable beds."
      0.7 "Air conditioning was criticized by 93%."
    • 2.8 "Horrible pool."
    • 1.5 "Generally quite dirty."
      1.5 "85% said rooms were dirty."
    • 1.0 "Terrible amenities."
      1.0 "90% thought the building wasn't nice."
    View all review categories

    Overall rating

    5.5 OK
    based on 25 reviews
    • 7.0 "Good location."
    • 3.6 "Rooms are not good."
    Good to know
    "Spacious rooms"
    data provided by TrustYou

    Recent reviews


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