Overview

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JW Marriott Cancun Resort and Spa
Top Wellness Hotel

Boulevard Kukulkan, 77500 Cancun, QR, Mexico
+52 998 848 9600

$405+

Overall guest ratings

9.1/10 Excellent
based on 1,068 reviews

Review highlights

  • 9.4
  • 9.2
  • 9.2
  • 4.8

Good to know

  • Nice building
  • Great view
  • Spacious rooms
  • Friendly service

Nearby

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    About

    Get ready to treat yourself to the very best here in Mexico. Located in the heart of the Hotel Zone, the landmark JW Marriott Cancun Resort & Spa offers an extraordinary hotel experience. Our 448 elegant rooms and suites feature private balconies with stunning views of Cancun's white sand beaches and the turquoise waters of the Caribbean, as well as marble bathrooms, pillow top mattresses, and 24-hour room service. Elsewhere in the resort, you'll be delighted with amenities including our top-rated Mayan-inspired spa, as well as pristine outdoor pools and even a heated indoor spa pool. Dine in style in one of the resort's several fantastic restaurants, offering everything from Italian cuisine to Japanese fare. Or host an event with us - we've established ourselves as one of the best meeting locations in Mexico, with expansive venue space and expert on-site planning services. And legendary landmarks including the Mayan Museum located just moments away. Plan your adventure today at the JW Marriott Cancun Resort.

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    Marriott V2

    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Childrens programmes
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Child pool
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Private beach
    • Designated smoking area
    • Steam room
    • Storage available
    • Free valet parking
    • Wedding services
    • Outdoor tennis
    • Terrace/Patio
    • Internet
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    based on 1,068 reviews
    • 9.4 "Excellent breakfast."
    • 9.2 "Excellent pool."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
      7.7 "Lovely pool/beach service, according to 77%."
      7.1 "Management was excellent, said 71%."
      7.1 "71% were happy with the room service."
    • 9.2 "Terrific location."
      9.1 "91% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% appreciated the closeness to the beach."
      7.3 "Easily accessible by car, said 73%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 9.0 "Excellent amenities."
      9.1 "91% thought the building was wonderful."
      8.4 "84% found the grounds to be nice."
      7.4 "74% thought the architecture was beautiful."
      9.4 "94% enjoyed the lobby entrance."
    • 4.8 "Value below average."
      0.6 "The price was too high for 94%."
    • 4.4 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
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    Overall rating

    9.1 Excellent
    based on 598 reviews
    • 9.3 "Excellent pool."
    • 9.2 "Excellent breakfast."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
    • 9.0 "Terrific location."
    • 8.7 "Amenities are good."
      9.0 "90% thought the building was wonderful."
      8.0 "80% found the grounds to be nice."
    • 6.3 "Vibe was decent."
    • 4.6 "Value below average."
      0.5 "The price was too high for 95%."
    • 4.3 "Internet is poor."
    View all review categories

    Overall rating

    9.0 Excellent
    based on 363 reviews
    • 9.5 "Excellent breakfast."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.9 "99% thought the service was very professional."
    • 9.0 "Excellent pool."
    • 9.0 "Terrific location."
      9.3 "93% liked the proximity to shopping."
    • 7.5 "Nice rooms."
      9.5 "95% thought the view was good."
    • 4.3 "Value below average."

    Overall rating

    8.9 Excellent
    based on 10 reviews
    • 7.9 "Nice rooms."

    Overall rating

    9.0 Excellent
    based on 96 reviews
    • 9.3 "Excellent pool."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.1 "Excellent amenities."
    • 9.0 "Wonderful beach."
    • 7.9 "Nice rooms."
    • 4.6 "Value below average."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Nice building"
    "Great view"
    "Spacious rooms"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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    great service
    good beach
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    hot tubs
    great hotel
    italian restaurant
    great view of the ocean
    infinity pool
    pool and beach
    ocean view
    room with ocean
    indoor pool
    great staff super
    great spa
    hotel zone
    free wifi
    slow free wifi

    Photos

    Photos

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