Overview

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Mercure Melbourne Caroline Springs

10-20 Lake Street, Caroline Springs, VIC 3023, Australia
+61 383 580 555

$138+

Overall guest ratings

8.6/10 Excellent
based on 521 reviews

Review highlights

  • 10.0
  • 9.6
  • 6.8
  • 6.7

Good to know

  • Accessible parking
  • Friendly service
  • Spacious rooms
  • Great shopping

Nearby

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    About

    Mercure Melbourne Caroline Springs offers 58 contemporary styled rooms and apartments each with their own balcony. Located just 25 mins from the CBD and major airports this award winning venue is ideal for business and leisure. An all in one venue that offers service and facilities you would expect from an international standard hotel including three dining options, conference and event facilities, indoor pool and spa and fitness centre.

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    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Safe
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 521 reviews
    • 10.0 "Incredible bar."
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.4 "Great parking, according to 94%."
      9.3 "93% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.4 "Awesome vibe."
      9.3 "93% enjoyed the friendly atmosphere."
      10.0 "100% thought, the hotel was modern."
    • 9.2 "Perfectly clean."
      9.2 "92% said rooms were clean."
      8.8 "88% thought it was clean."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      8.0 "Management was excellent, said 80%."
    • 6.8 "Internet is average."
    • 6.7 "Pool is mediocre."
    • 6.7 "Average value."
    • 6.4 "Breakfast is mediocre."
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    Overall rating

    8.7 Excellent
    based on 312 reviews
    • 9.4 "Terrific location."
      9.2 "Great parking, according to 92%."
      10.0 "100% liked the proximity to shopping."
      9.2 "92% thought parking was inexpensive."
    • 9.2 "Awesome vibe."
    • 9.1 "Perfectly clean."
      9.2 "92% said rooms were clean."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.7 "Rooms are great."
      10.0 "100% thought rooms were spacious."
      8.0 "80% were happy with the bathroom."
      8.0 "80% said the beds were comfortable."
      9.2 "92% said rooms were clean."
      9.5 "95% thought the view was good."
      8.0 "80% enjoyed the shower."
    • 6.5 "Average value."
    • 6.0 "Breakfast is mediocre."
    View all review categories

    Overall rating

    8.8 Excellent
    based on 104 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.1 "Perfectly clean."
    • 8.4 "Rooms are great."
    • 8.3 "Amenities are good."
      8.2 "82% thought the building was wonderful."

    Overall rating

    8.8 Excellent
    based on 104 reviews
    • 9.6 "Terrific location."
      9.5 "Great parking, according to 95%."
      10.0 "100% liked the proximity to shopping."
    • 9.3 "Perfectly clean."
      9.3 "93% said rooms were clean."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.5 "Rooms are great."
      9.3 "93% said rooms were clean."
      7.5 "75% were happy with the bathroom."
    • 8.4 "Amenities are good."
      8.3 "83% thought the building was wonderful."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Accessible parking"
    "Friendly service"
    "Spacious rooms"
    "Great shopping"
    data provided by TrustYou

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