Overview

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Mercure Melbourne Caroline Springs

10-20 Lake Street, Caroline Springs, VIC 3023, Australia
+61 383 580 555

$128+

Overall guest ratings

8.6/10 Excellent
based on 506 reviews

Review highlights

  • 10.0
  • 9.7
  • 9.5
  • 6.8

Good to know

  • Accessible parking
  • Spacious rooms
  • Friendly service
  • Great shopping

Nearby

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    About

    Mercure Melbourne Caroline Springs offers 58 contemporary styled rooms and apartments each with their own balcony. Located just 25 mins from the CBD and major airports this award winning venue is ideal for business and leisure. An all in one venue that offers service and facilities you would expect from an international standard hotel including three dining options, conference and event facilities, indoor pool and spa and fitness centre.

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    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Safe
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 506 reviews
    • 10.0 "Incredible bar."
    • 9.7 "Perfectly clean."
      9.8 "98% said rooms were clean."
      8.9 "89% thought it was clean."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      8.2 "82% said the reception staff was great."
      8.6 "Management was excellent, said 86%."
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.5 "Great parking, according to 95%."
      9.4 "94% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Vibe was good."
      10.0 "100% thought, the hotel was modern."
      10.0 "100% said it was a stylish hotel."
    • 6.8 "Average value."
    • 6.1 "Breakfast is mediocre."
    • 6.0 "Internet is average."
      6.3 "63% thought the wifi quality was ok."
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    Overall rating

    8.7 Excellent
    based on 283 reviews
    • 9.6 "Perfectly clean."
      9.7 "97% said rooms were clean."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.3 "Terrific location."
      9.3 "Great parking, according to 93%."
      10.0 "100% liked the proximity to shopping."
      9.2 "92% thought parking was inexpensive."
    • 8.6 "Vibe was good."
    • 8.6 "Rooms are great."
      9.8 "98% thought rooms were spacious."
      8.2 "82% said the beds were comfortable."
      7.8 "78% were happy with the bathroom."
      9.7 "97% said rooms were clean."
      9.5 "95% thought the view was good."
      8.2 "82% enjoyed the shower."
    • 6.7 "Average value."
    • 5.7 "Breakfast is mediocre."
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    Overall rating

    8.8 Excellent
    based on 96 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.5 "Perfectly clean."
    • 8.6 "Food is delicious."
    • 8.3 "Rooms are great."
      9.9 "99% thought rooms were spacious."

    Overall rating

    8.8 Excellent
    based on 126 reviews
    • 9.7 "Perfectly clean."
      9.8 "98% said rooms were clean."
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.6 "Great parking, according to 96%."
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.5 "Rooms are great."
      7.4 "74% were happy with the bathroom."
      9.8 "98% said rooms were clean."
    • 8.4 "Amenities are good."
      8.2 "82% thought the building was wonderful."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Accessible parking"
    "Spacious rooms"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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