Overview

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Grand Mercure The Hills Lodge

Cnr Windsor and Salisbury Rd, Castle Hill, NSW 2154, Australia
+61 296 803 800

$167+

Overall guest ratings

8.9/10 Excellent
based on 605 reviews

Review highlights

  • 9.6
  • 9.4
  • 9.2
  • 6.9

Good to know

  • Comfortable beds
  • Friendly atmosphere
  • Accessible parking
  • Friendly service

Nearby

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    About

    Grand Mercure The Hills Lodge is a classic Tudor style building set in beautifully landscaped gardens, just a 30 minutes drive from the centre of Sydney. Conveniently located near the Norwest Business Park, the lodge features 97 rooms, a restaurant, bar, heated swimming pool, steam room, day spa and four function rooms for up to 200 delegates. Adjacent to The Hills Lodge is a recreational centre which includes a health club, indoor rock climbing, ten pin bowling, a childrens playground and cafe.

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    accorhotels.com

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Fitness centre
    • Free parking
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • No smoking
    • Express check out
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    based on 605 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      9.4 "94% were happy with the room service."
    • 9.4 "Terrific location."
      9.7 "Great parking, according to 97%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      8.8 "Easily accessible by car, said 88%."
    • 9.2 "Awesome vibe."
      9.3 "93% enjoyed the friendly atmosphere."
      10.0 "100% said it was a stylish hotel."
      8.0 "80% enjoyed the lobby entrance."
    • 9.0 "Very comfortable."
      9.2 "92% said the beds were comfortable."
      9.5 "95% thought rooms were spacious."
      7.9 "79% thought it was pleasantly quiet."
    • 8.9 "Amenities are good."
      8.9 "89% thought the building was wonderful."
      8.8 "88% found the grounds to be nice."
      8.0 "80% enjoyed the lobby entrance."
    • 6.9 "Internet is average."
    • 6.7 "Breakfast is mediocre."
    • 4.5 "Bar is not good."
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    Overall rating

    8.7 Excellent
    based on 338 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 9.4 "Terrific location."
      9.8 "Great parking, according to 98%."
    • 9.3 "Very comfortable."
      9.3 "93% said the beds were comfortable."
      9.6 "96% thought rooms were spacious."
      8.3 "83% thought it was pleasantly quiet."
    • 8.8 "Generally very clean."
      9.0 "90% said rooms were clean."
    • 8.8 "Vibe was good."
      9.1 "91% enjoyed the friendly atmosphere."
      10.0 "100% said it was a stylish hotel."
    • 6.8 "Breakfast is mediocre."
    • 6.0 "Average value."
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    Overall rating

    9.1 Excellent
    based on 163 reviews
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
    • 9.4 "Terrific location."
    • 9.0 "Very comfortable."
      9.0 "90% said the beds were comfortable."
    • 9.0 "Perfectly clean."
      9.2 "92% said rooms were clean."
    • 8.8 "Amenities are good."
      8.7 "87% thought the building was wonderful."
      9.0 "90% found the grounds to be nice."
    • 6.8 "Breakfast is mediocre."
    • 6.4 "Average value."
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    Overall rating

    8.0 Good
    based on 12 reviews
    • 9.6 "World class service."
    • 8.6 "Rooms are great."

    Overall rating

    9.0 Excellent
    based on 90 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.5 "Terrific location."
    • 9.1 "Very comfortable."
      9.1 "91% said the beds were comfortable."
    • 8.4 "Rooms are great."
      9.1 "91% said the beds were comfortable."
    • 7.4 "Tasty food."
    • 6.1 "Breakfast is mediocre."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    "Friendly atmosphere"
    "Accessible parking"
    "Friendly service"
    data provided by TrustYou

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