Overview

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Charleston Capitol Hotel

1000 Washington Street East, Charleston, WV 25301, United States
+1 304 343 4661

$77+

Mon 5/12 Check in
Tue 6/12 Check out

Overall guest ratings

6.4/10 Good
based on 1,291 reviews

Review highlights

  • 8.9
  • 8.5
  • 6.8
  • 4.1

Nearby

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    About

    With a stay at Charleston Capitol Hotel in Charleston, you'll be minutes from Avampato Discovery Museum and Clay Center for the Arts and Sciences. This hotel is within close proximity of Appalachian Power Park and Charleston Town Center Mall.

    Rooms

    Make yourself at home in one of the 136 air-conditioned rooms featuring LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.

    Amenities

    Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center.

    Business, Other Amenities

    Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Outdoor pool
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Designated smoking area
    • Non-smoking rooms available
    • Laundry facilities
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    6.4 Good
    based on 1,291 reviews
    • 8.9 "Great service."
    • 8.5 "Location is great."
    • 6.8 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
    • 4.1 "Internet is poor."

    Overall rating

    6.5 Good
    based on 400 reviews
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 8.3 "Location is great."
    • 6.3 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
      1.1 "89% thought they were poorly maintained."
      2.2 "78% complained about the bathroom."
      3.9 "For 61%, the rooms looked old."
      1.9 "81% found problems with the furniture."
      2.1 "79% said the bathroom was dirty."
    • 4.2 "Internet is poor."
    • 3.6 "Vibe wasn't good."
      3.1 "69% criticized the unstylish hotel."
      2.7 "For 73%, the lobby entrance was sub-standard."

    Overall rating

    5.8 OK
    based on 619 reviews
    • 8.7 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 8.4 "Location is great."
      9.8 "Easily accessible by car, said 98%."
    • 6.4 "Breakfast is mediocre."
    • 4.3 "Not very clean."
      4.4 "56% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
    • 4.2 "Rooms are not good."
      4.4 "56% said rooms were dirty."
      2.7 "73% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      1.7 "83% said the bathroom was dirty."
      2.8 "72% had problems with the shower."
      1.9 "81% found problems with the furniture."
      4.3 "For 57%, the rooms looked old."
    • 3.7 "Vibe wasn't good."
      3.4 "66% criticized the unstylish hotel."
      2.9 "For 71%, the lobby entrance was sub-standard."
      4.9 "Unfriendly atmosphere, according to 51%."

    Overall rating

    6.6 Good
    based on 219 reviews
    • 9.4 "Excellent value."
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 8.4 "Location is great."
    • 8.0 "Food is delicious."
      9.5 "Yummy desserts, said 95%."
    • 7.4 "Good breakfast."
    • 5.0 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
      6.1 "Beds were acceptable for 61%."
    • 4.5 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
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    Overall rating

    6.7 Good
    based on 51 reviews
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.4 "Location is great."
    • 6.1 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 4.9 "Rooms are not good."
    • 3.0 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
    data provided by TrustYou

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