Cons: Kayak search did NOT reveal rental agency was offsite. Switching site to airport doubled the cost. If not for call day a few days before, we would have been stuck finding transportation to Enterprise location at additional cost.
26 Oct 2016
Pros: Car was new and was a great ride
Cons: Your website did not disclose the original rental location was off site of the Sioux Falls airport causing an emergency last minute change in the reservations and a significant increase in the cost of the rental. I went back and doubled checked your website and it never disclosed. As a matter of fact, the search tool specifically showed the airport as the rental location. The confirmation showed the street address of the offsite location, but there is no way I could have known it was not the airport. If not for checking on the reservation a few days before, we would have shown up and had no car.