Pros: The price and convenience of renting the car and its proximity to the airport was great.
Cons: We picked up the car with 1/8th tank of gas but were told we needed to return the car full.
14 Aug 2016
Pros: Awesome clean fast car
22 Nov 2015
Pros: Clerk was good
27 Jul 2016
Cons: Picking up the car. Had to take a cab about a mile to pick up the car. The cab driver wasn't happy either. Budget shares the space with Avis but you can't use their shuttle.
26 Jan 2016
Pros: Car was clean and process to pickup fairly smooth although location was changed.
Cons: Personnel at desk didn't really care about his job and told me I would have to deliver back to a different location even though this was where I had left my personal vehicle. I was then chided for bringing it back to the location where my vehicle was. Left a little poor taste.
24 Jul 2016
Vandalism in hotel parking lot
Pros: Budget got us in a different rental after a window was broken out of the first rental car we had. They took care of us after such a traumatic event.
17 Aug 2016
Budget is great
Pros: Fast service. Friendly staff. Helpful and responsive. Excellent cars.
3 Oct 2016
budget/kayak discrepancy with insurance
Pros: they were courteous, efficient, and the car was awesome! shuttle was right there at the airport and took us lickety-split back.
Cons: I purchased the insurance upon booking with Kayak but the Budget people did not have record of it and tried to sell me insurance for more $$ a day than I paid to rent the car....NOT. They said if something happened it might not cover...really??? $30 a day for insurance? don't think so budget.
17 Nov 2016
Just as expected
Pros: Budget's shuttle was quick and easy, staff were very friendly and efficient. I was in and out with my car in just a few minutes, same on return.
The vehicle was clean, full tank, and modern (bluetooth, USB ports etc).
Cons: The car itself, Ford Fiesta, had a funky headrest and I wasn't able to recline the seat.
Cons: I was looking for a rental car from Medford airport. I did not notice when the pickup location was switched to downtown. Thus, my rental cost was increased ~20%. Apparently, this happens often
30 Oct 2016
Cons: 75$ for one-way travel is gouging
31 Oct 2016
Don't rent from here if your are flying.
Pros: Price was good.
Cons: You have to walk ¾ mile away from airport for your pickup and drop-off. They don't have a license from the airport to do business, so refuse to pick you up at the airport or drop you off there.
I had to walk down the road to a hotel parking lot to get my pick up. Just glad my luggage wasn't too heavy!
Also, the car wasn't very clean and had a broken center console.
22 Nov 2016
Cons: that i got charged for 63$ on a rental i did not even get.
27 Nov 2016
Pros: The best part about the enterprise experience was how quick he counter people were!
Fast, easy, and no hassle to get what you paid for
Pros: The agent, the car and the price.
Cons: Can't think of a negative!
13 Nov 2016
Pros: I rented a car for my drive home to San Francisco when I got in the car there was sticky residue on the seats. Then within 5 miles of driving the oil change light appeared and continued to pop up my whole try. Was very annoyed specially because I was driving with my 7. Month old
Cons: When I got there, after having a reservation they were closed! Closed! I went to the airport location where they said it would be around close to $60 more. I will never make a reservation here again.