Cons: The dropoff was delayed by the contract problem
20 Jun 2016
Pros: Car was comfortable and staff was courteous.
Cons: They did not have the size car we reserved at puck up and only had a significantly smaller car available. We had to wait a long time to get a car the size we reserved.
20 Jul 2016
Pros: Pickup and Drop off were the most impressive.First, I loved getting a good price and not having to go to the airport. And secondly, the pickup and drop off were exceptionally easy.
The Ford Focus got us around, but was jerky taking off from stoplights, etc. I should probably get an upgraded car next time.
24 Feb 2017
Smelled of smoke.
Pros: Convenient and good price.
Cons: Car smelled like someone had smoked in it. Older car.
7 Mar 2017
Pros: First time using Hertz. Very Friendly staff.
Cons: Car smelled awful, very dirty inside. Was only given one car option.
Pros: People at the front desk were exceptionally nice and helpful.
Cons: Because it's a small lot, attached to the Day's Inn, it's a little hard to find and there aren't that many car options.
29 Nov 2016
Pros: It was a nice car (Jetta) that drove well and had better pickup than I expect from most cheap rentals. Check in and out was super quick.
Cons: The car did not appear to be cleaned beyond a quick vacuum. There was mud smeared on the outside and the windows (inside and outside) were so dirty I was driving blind near sunset and had to pull over and clean them myself. I also discovered on the highway during a surprise rain shower that the wiper blades were barely functional and needed to be replaced badly.
17 Mar 2017
Pros: Car was clean, relatively easy to find.
Cons: Car didn't have wiper fluid - really would have liked that since there was a ton of salt on the roads and the windshield kept getting dirty.
Note: this location doesn't allow after hours returns!
Cons: Finding out where to return car/bad phone service. Couldn't get thru to local rental car counter
28 Nov 2016
Bad pickup time
Pros: Car was fine, all that was good
Cons: You gave me a 7pm pickup time, but the rental place closed at 7pm on the minute. I was lucky and someone was still there and willing to help me, had I been a few minutes late, I might have missed them. Don't give pickup times at the same time as when they close!