Cons: Whoever manages this place needs to hire more people so when flights get delayed the poor counter person doesn't get slammed. This is North Dakota. In Winter. Flights will get delayed and it's unfair to everyone to have one single person working the desk and 30 people waiting in line from 3 flights. Enterprise is generally a pretty good franchise but this one really needs to hire more people, as does the airport.
Cons: Our flights were rerouted so we had to change from our original destination. Our first reservation which was booked online with you would have picked up Saturday night at the Airport. When our flight arrived and we got to the rental car area about 9:15 your area was closed. We called the 800 number to be told the reservation we made could only be reached by private plane so we couldn't get our car. ???? This should have been made clear online. We were told a car now would be about 6 times the amount we first counted on. We went on to our motel and got online where we were able to find one at a more reasonable rate. We picked it up the next day.
Pros: It was a great deal, clean and comfortable car, all around great fast service.
7 Jan 2017
Pros: Great car, great price
Cons: We loved everything about this rental EXCEPT we reserved for 8am as we had an 11 hour drive ahead (with an 18 month old) and driving to icy roads We get up and ready and packed only to find they don't open until 9. That was extremely frustrating when it shouldn't even have been an option to pickup at 8 am. Also there was a lot of trash left in it from the previous user we cleaned out before starting