Pros: Received a call from Enterprise and realized that I must have mistakenly made the reservation for pickup in Branson when I was arriving in Springfield (almost an hour away). The reservation was changed although the rate was a bit more when pickup was at the airport. Lucky for me. Person on the phone and staff were friendly.
Cons: The car was fine but a bit of trash was left in the vehicle and the exterior could have used a better wash job. Disappointed/surprised that the pickup counter had run out of maps.