Pros: Still waiting for my refund after only renting for one day instead of the three scheduled due to repair shop finishing earlier.
Cons: Waiting for my credit to be refunded for insurance purposes.
20 Jul 2016
Renting from here made my weekend trip an actual v
Pros: Amazing customer service!! The employees are knowledgeable, friendly and attentive. I was impressed with the high level of professionalism and genuine hospitality from the staff. I never write reviews, but I promised myself that I would make the time to give a shining recommendation for THE 8th Street Crew! I will be back to this location.Thank YOU so much!
Cons: Honestly, nothing.
29 Jul 2016
Pros: Great location in Colorado Springs, excellent service and vehicle. No problems or complications. Price was exactly as quoted. Matthew Merchant runs an efficient agency. Thanks!
Pros: So from the moment we went in to get the car to dropping it off, it was a wonderful experience. The lady that helped us was great. We rented a beautiful mustang convertible. It was very clean, heck it was new! Very low miles and ran like a dream. We were only gone a few days but loved every moment of it. She took the time to show us all about the car. Really a great experience. Can't wait to go again!
16 Nov 2016
Cons: No instructions left for drop off, when office is closed. Budget office hidden inside Sears. Not made obvious. Very time consuming with uncertainty in knowing what to do in dropping off car when office is closed.
17 Feb 2016
Pros: Great customer service and able to get a car last minute.
Cons: I received a reservation confirmation but when I arrived at the Enterprise I was told there were no vehicles. I drove there for nothing and the following day I did not receive a call to tell me if they resolved the problem. I didn't have s car the time entire time I was there.
13 Oct 2016
Pros: Great, first class service an not painful at all.