Cons: The reservation was made at the wrong Hertz - miles from Love Field where I was arriving on SW Airlines, and the cost wound up being $160 rather than the $80 estimate I had been quoted.
An awful experience.
1 Nov 2015
Pros: The car was fine.
Cons: We had to rent a car at the airport after our flight was cancelled. It cost a small fortune and we were given incorrect hours of operation and location for the drop off, so we spent two hours driving to return the car the next morning.. We were then given conflicting information from customer service about our charges.
7 Jun 2016
Pros: All was well
15 Nov 2016
Great rental, free upgrade, nice Camry, everything
Pros: People were nice, no hassles, free upgrade and extra driver thanks to AAA and Gold Membership.
Cons: The Rental Car center at DFW is quite a ways from one side of the airport, so make sure you gps the actual location, and don't depend on RENTAL CAR RETURN signs at the airport.