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Car Hire Carrollton

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Wed 27/9
Thu 28/9
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Carrollton car hire reviews and directory

Car hire reviews:
OK (6.0, 20 reviews)
Car hire locations in Carrollton:
2 locations
Locations in Carrollton
2909 Forest Lane # 500
+1 972 243 7818
2909 Forest Lane #500
+1 972 243 7818
  • 6.0
  • 6.1
  • 6.0
  • 5.8
  • 5.9
Recent reviews
2.0 Mediocre
10 Nov 2015
Wrong Hertz, twice the cost!
Cons: The reservation was made at the wrong Hertz - miles from Love Field where I was arriving on SW Airlines, and the cost wound up being $160 rather than the $80 estimate I had been quoted. An awful experience.
6.4 Good
1 Nov 2015
Pros: The car was fine.
Cons: We had to rent a car at the airport after our flight was cancelled. It cost a small fortune and we were given incorrect hours of operation and location for the drop off, so we spent two hours driving to return the car the next morning.. We were then given conflicting information from customer service about our charges.
10.0 Excellent
7 Jun 2016
Pros: All was well
Cons: N/a
9.6 Excellent
15 Nov 2016
Great rental, free upgrade, nice Camry, everything
Pros: People were nice, no hassles, free upgrade and extra driver thanks to AAA and Gold Membership.
Cons: The Rental Car center at DFW is quite a ways from one side of the airport, so make sure you gps the actual location, and don't depend on RENTAL CAR RETURN signs at the airport.
8.0 Excellent
20 Feb 2017
Cons: trgfsf
8.4 Excellent
1 Mar 2017
Hertz made it right
Pros: I mistakenly booked my car to be picked up at a different location. Kayak didn't make my rental pickup location clear to me. Nevertheless Hertz quickly fixed things up and after 2-3 minutes my issue was resolved and I was on my way!
10.0 Excellent
16 Mar 2017
Pros: Excellent customer service. Great car, great deal.
5.2 OK
16 Mar 2017
Pros: Good cars
Cons: Espensive insurense
4.0 OK
18 Mar 2017
Cons: They charged me $18 for being 40 minutes late
9.2 Excellent
27 Mar 2017
Help Me Get My Cell Phone Please
Pros: Staff was nice in person.
Cons: I reached someone this morning at 8am letting him know I left my cell phone on the dashboard he was suppose to call me back. I have been trying to call them all day 972-243-7818 and the phone is always busy. I want to have them Fed-Ex my phone to me and I will pay for it. Can you help me? My work # 951-200-7751 my home # 951-245-9541.
Car hire reviews:
Good (7.1, 7 reviews)
Car hire locations in Carrollton:
4 locations
Locations in Carrollton
1105 Vandergriff
+1 972 466 1276
2253 Old Denton Rd
+1 972 242 4339
2309 Midway Rd.
+1 972 381 8881
3208 Beltline Rd #220
+1 972 620 7997
  • 7.5
  • 6.8
  • 6.3
  • 8.3
  • 8.0
Recent reviews
4.4 OK
13 Mar 2017
Close to closing
Pros: Agent was very professional
Cons: Car was dirty and smelled. I did not notice till later when driving with windows closed. I had left with windows open since it was a nice day out.
8.4 Excellent
25 Oct 2016
Pros: Agent was very helpful
Cons: Location was to far from airport
10.0 Excellent
17 Nov 2016
Pros: They figured out that I was charged incorrectly & gave me the number to call to fix it.
7.6 Good
21 Dec 2016
Pros: The employees were able to see that damage to the trunk was old; there was rust around the dent and scratches so I was not held responsible for damage I didn't do, even though I had no proof. Since the employee in Ft L. had not noted the gas level either, I was not charged for any gas. I was enormously relieved that he employees could determine that I had not damaged the trunk; their honesty and problem solving was most appreciated!
Cons: Because the employee in Ft. L. had not noted the damage, at first it looked like I was going to be held responsible for damage I didn't do. The situation was quite tense at first. I've learned to be more thorough in checking things myself and not so trusting of and reliant on your staff.
2.0 Mediocre
28 Jan 2017
Was not allowed to rent the vehicle with my debit
Cons: I was not allowed to rent the vehicle with my debit card because I did not have a Texas drivers license. My boyfriend was willing to use his credit card to rent the vehicle for me but was not allowed to because he does not have a drivers license due to medical condition. All the documentation that is required to rent I had, proof of residence etc, to use my debit card. And what's even worse is when I book car rentals it is always through enterprise here in Florida. That information is not disclosed and I was unable to travel and see dallas as planned because my transportation was limited. They did not pick up from the airport because the airport has a rental place there. Not informed of this stipulation.
7.6 Good
15 Feb 2017
Enterprise Silent on Pick Up and Drop Off
Cons: 1) The fact that I had to take an Uber from Love Field to the Enterprise location. 2) The fact when I asked whether I could drop the car at Love Field I was told "Yes" but upon reading the Agreement it stated $39 drop off fee would be assessed. Why this was not disclosed was beyond me.
10.0 Excellent
24 Apr 2017
Pros: Easy pickup and dropoffs
Car hire locations in Carrollton:
1 location
Locations in Carrollton
2909 Forest Lane
(972) 243-7818
27 travellers who hired a car in Carrollton gave the car agency they used an average rating of 6.3

Car hire locations in Carrollton