Cons: The rate changed and was more expensive. That wasn't the worst part. They had summer tires on a car in Fairbanks, Alaska during the winter. It had no traction or grip on the slick roads. When I checked the car back in the woman at the counter didn't seem to understand that it was a problem. I grew up and live in a cold climate so I know how to drive on slick roads. With all of the tourists coming in, it is a safety issue and is irresponsible on Avis' part.
20 Feb 2016
Cons: Avis refused to accept the credit card that I used to make my reservation because, despite being linked to both my debit and credit lines, they wouldn't accept a card that said debit on it. This was never mentioned previously. They also refused a check and cash, which was unfortunate because I was in Alaska in winter and needed a specific kind of vehicle. Instead, I was left stranded at the airport at 3 AM. Thankful that Hertz came to my rescue.
14 May 2016
Pros: The ease of picking up the car.
Cons: Waiting in line to pick up the car.
21 Jul 2016
Pros: In and out quickly. No hassles.
Cons: Nothing. Everything was good.
23 Sep 2016
I couldn't actually rent my car because you morons
Pros: You owe me $18
26 Sep 2016
Pros: Nice Car good new condition
5 Oct 2016
Misleading info prior to rental
Pros: Rented several weeks before my trip. Web site said no debit cards. I do not own a major credit card, only my Visa debit. The representative told me as long as it said Visa on the card I could use it. When trying to pick up the car it was not allowed and left me stranded alone in a place where I knew no one and had no place to stay since I was staying 100 miles from the airport.
Pros: They didn't push for the extras, but he didn't even ask if I wanted it.
Cons: Customer service was rude every time. Car had a lot of dents and damages to it. You would think a rental agency would repair the cars they lend out.
4 Oct 2016
Free upgrade and no hassle about added insurance!
Pros: We came in early in the morning and the service agent was friendly and upgraded us to a bigger car with no extra charge. Plus, he did not make us feel guilty for not taking the extra insurance coverage.