Pros: Everyone I dealt with at Destin Hertz was professional and pleasant.
14 Apr 2017
Cons: I was charged $180 for cleaning when I dropped it off. He said we smoked in the car and his evidence was debri in the back seat and "ash" marks on the back window. It's insane. Asking me vs telling me might have been better. He mad me go detail the car. I did, but he wasn't happy with it so he charged me $180. It was not ash. It's pollen, dust and sand. I will never use them again
21 Apr 2017
Cons: I booked the car online to arrive at the Hertz in Destin (thankfully, it didn't cost me anything to get to this, not at an airport, business) to find out they had no cars to rent, and they didn't know I had booked it or they would have called me and let me know that.
The gentlemen at the business were very nice, but nothing in their system "alerted" them that I had booked the car online.
My past experiences with Hertz have been good ones, but there seems to be a major flaw their system regarding "overbooking rentals"