Cons: I had to go back inside to report old damage that should have been shown on the damage slip.
22 Dec 2016
Pros: Very helpful and great attitude.
6 Jul 2017
Cons: The woman behind the counter was nice. My issue was with having to wait 15 minutes for the car to be cleaned and prepped before I was able to leave.
10 Jul 2017
Billed $50 more than quoted price
Pros: The car was okay.
Cons: This was an extremely frustrating experience for me. I picked up a vehicle, drove 5 miles before stopping at a gas station and when I went to start the car it wouldn't start. I had to wait for a tow and by the time I got back and got a new car three hours had passed. I wasn't able to start my 7 hour journey as planned and I was charged $10 for an extension to keep the vehicle longer. I was also charged a base rate of $153, when I was quoted $112 (included taxes and fees). After additional taxes and fees were added to the $153, the cost was $200 for 24 hours.
14 Aug 2017
Cons: The rental car counters are located INSIDE the Erie airport but are not marked from outside the airport. We drove around the airport twice before deciding to go inside the terminal to ask.
Pros: The car I got (Chevy Cruz) got good gas mileage, ran well. Had no issues to hinder my weekend events. TY
Cons: This was not what I ordered. I ordered a Nissan Altima or better and got a chevy cruz. (at least 2 downgrades) with no explanation. Also was given max insurance when I asked for the $20 total/per day and he still gave me the $27 total/per day. Was dissappointed in the way this like I was manipulated from the start. :(
14 Dec 2016
Dont take the airport enterprise unless you are fl
Pros: car was awesome
Cons: The airport Enterprise would not let me rent without a credit (not debit card) unless I had a return flight number. We went to the local Enterprise and was able to rent by payng the 2 weeks in advance, which I was ok with. Almost ruined my vacation!