Pick-up location | Gatwick |
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Car types | Compact, Compact SUV, Economy, Intermediate, Intermediate SUV, Luxury, Mini, Premium, Standard |
Hire locations | 7 |
Airport locations | 7 |
Popular agencies | Europcar, Alamo, National, Avis, Enterprise |
Economy | $88/day |
Compact | $97/day |
Intermediate | $161/day |
Standard | $116/day |
Mini | $83/day |
Premium | $175/day |
Luxury | $232/day |
Compact SUV | $101/day |
Intermediate SUV | $126/day |
5.3
Okay
11 reviewsCleanliness
6.6
Comfort
5.9
Pick-up/Drop-off
5.3
Value for money
5.3
2 locations in Gatwick
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Reviews
4.4 Okay
Jun. 2019
Cons:
I don't know why but the price was duble.2.0 Mediocre
Apr. 2019
Pros:
Kayak and carrentals were providing incomplete information about car rental process and cost. Quotation was given without insurance cost which once added inflated the overall cost to become very expensive and noncompetitive. This may be good for US residents with the right credit card.Cons:
You must provide clear guidance on insurance issue and whether it is included or not. I paid four times the quoted price for half the period and my main concern was to return the vehicle ASAP rather than getting on with my trip. The trick of small print was not expected from big providers like you.8.8 Excellent
Mar. 2019
Pros:
Pick-up was slow; they could have done with more staff. The ones who were there coped very well. The duty manager kept us all informed as to the progress of the queue, which was much appreciated. Dorota (Dorothy) checked me in and provided excellent customer service.Cons:
See above.8.4 Excellent
Sep. 2018
Pros:
No issue with the car and we drove about 850 milesCons:
Waited in line for 30 minutes to pick up the car Inside front windshield was not cleaned well before pickup6.8 Good
Aug. 2018
Pros:
The car was clean and ran well, and they were very friendly on pickup and drop off.Cons:
Your Canadian insurance is not applicable in Europe. Only in North America. Well, remember when you get extra insurance in Canada, and it’s $10 a day? Not in Europe. The first quote from the attendant was 42 pounds a day (that’s $70 CAD!!!). Yes. A day. When we started asking questions, it got better. Roadside assistance removed. 12 pounds. Our $200 quote for a rental turned into $550. However, all said and done, they treated us well, and the car was clean and comfortable (although check for a spare - we had none). When we talked to our friends who rented in Ireland, they made all the arrangements to rent from Canada, and the cost was identical. So the warning is, the cost you see is for the rental. Multiply it by 150 to 200% for the real cost.4.4 Okay
Mar. 2017
Pros:
The car was clean. That's about it. Everything else is wrong with this agency.Cons:
They don't advertise they will force you to buy insurance at 20 pounds a day or you won't be able to take the car! In addition, when you pay with a non-UK credit card (which of course accepts pounds) they will convert themselves to pound sterling and rob another 3.5% of the total. Avoid them if you have the chance.4.6
Okay
7 reviewsCleanliness
6.6
Comfort
6.0
Pick-up/Drop-off
6.0
Value for money
4.6
One location in Gatwick
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5.2 Okay
Apr. 2017
Pros:
The car was fine and the staff was friendly.Cons:
The rental agency is in the Crown Plaza Hotel in Crawley far from the airport. The shuttle only comes once every 45 minutes so be sure to very arrive early not to miss your flight, and be prepared for a long cold wait at the bus stop.2.0 Mediocre
Apr. 2022
10.0 Excellent
Feb. 2022
2.0 Mediocre
Dec. 2021
5.2 Okay
Apr. 2017
Pros:
The car was fine and the staff was friendly.Cons:
The rental agency is in the Crown Plaza Hotel in Crawley far from the airport. The shuttle only comes once every 45 minutes so be sure to very arrive early not to miss your flight, and be prepared for a long cold wait at the bus stop.One location in Gatwick
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2.0 Mediocre
Aug. 2017
Pros:
The car.Cons:
We picked up the car at LONDON GATWICK airport and it would have been helpful if the girl who processed our pick up could have informed us about the LONDON CONGESTION CHARGE. We learned about it after driving in to London twice. You can pay the charge before going in to London and it is A LOT CHEAPER.. now we have to pay the fines AND PAY ENTERPRISE A 35 GBP processing fee per fine. I understand it is our responsibility to be aware of things but a little heads up would have been appreciated. Especially when we dropped off the car at Stansted and were told by the young man who processed the return that we should have been advised about the London Congestion charge.10.0 Excellent
Apr. 2017
Pros:
Extremely friendly staff, fast service, will book again!Cons:
Nothing!7.2 Good
Oct. 2016
Pros:
Vehicle cleanliness and overall high standard of maintenance that was obvious from the beginning.Cons:
Salesman used fear mongering and scare tactics in order to force an upgrade on the insurance coverage, ever after they had been shown a 3rd party full coverage proof of insurance. Salesman was manipulative and overall dishonest with regard to the percentage of all rentals returned with serious or 'dead-lining' mechanical damage for drivers who did/did not purchase the additional insurance coverage from the agency.8.8 Excellent
Sep. 2016
Pros:
Price. efficiency of pick up and drop off. Color of car. Gas mileage. Looks of car (lots of amused comments). Size for traffic and city driving. Your staff were super helpful.Cons:
Engine size - zero power. Enough for around town but on a long trip (London to Exeter) not good. Seats were not great for long ride - was glad to get out. BUT it did the job and we'll be back.2.0 Mediocre
Aug. 2017
Pros:
The car.Cons:
We picked up the car at LONDON GATWICK airport and it would have been helpful if the girl who processed our pick up could have informed us about the LONDON CONGESTION CHARGE. We learned about it after driving in to London twice. You can pay the charge before going in to London and it is A LOT CHEAPER.. now we have to pay the fines AND PAY ENTERPRISE A 35 GBP processing fee per fine. I understand it is our responsibility to be aware of things but a little heads up would have been appreciated. Especially when we dropped off the car at Stansted and were told by the young man who processed the return that we should have been advised about the London Congestion charge.10.0 Excellent
Apr. 2017
Pros:
Extremely friendly staff, fast service, will book again!Cons:
Nothing!7.2 Good
Oct. 2016
Pros:
Vehicle cleanliness and overall high standard of maintenance that was obvious from the beginning.Cons:
Salesman used fear mongering and scare tactics in order to force an upgrade on the insurance coverage, ever after they had been shown a 3rd party full coverage proof of insurance. Salesman was manipulative and overall dishonest with regard to the percentage of all rentals returned with serious or 'dead-lining' mechanical damage for drivers who did/did not purchase the additional insurance coverage from the agency.8.8 Excellent
Sep. 2016
Pros:
Price. efficiency of pick up and drop off. Color of car. Gas mileage. Looks of car (lots of amused comments). Size for traffic and city driving. Your staff were super helpful.Cons:
Engine size - zero power. Enough for around town but on a long trip (London to Exeter) not good. Seats were not great for long ride - was glad to get out. BUT it did the job and we'll be back.Hertz
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Gatwick
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8.8 Excellent
Nov. 2017
Pros:
The staff was polite and helpful.Cons:
We waited for the Hertz shuttle at the airport for over 25 minutes before finally just taking a cab. We try to call them and got no answer. We also tried to use their FaceTime at the kiosk inside the airport, but we're unable to reach them.8.8 Excellent
Nov. 2017
Pros:
The staff was polite and helpful.Cons:
We waited for the Hertz shuttle at the airport for over 25 minutes before finally just taking a cab. We try to call them and got no answer. We also tried to use their FaceTime at the kiosk inside the airport, but we're unable to reach them.INTERRENT
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Gatwick
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2.0 Mediocre
Mar. 2019
Cons:
Complete ripoff your a bunch of crooks. You fleased me and have no service at all. Your professional criminals2.0 Mediocre
Mar. 2019
Cons:
Complete ripoff your a bunch of crooks. You fleased me and have no service at all. Your professional criminalsOne location in Gatwick
Goldcar Rental SP
No score is available
Cleanliness
-
Comfort
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Pick-up/Drop-off
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Value for money
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One location in Gatwick
keddy by Europcar
No score is available
Cleanliness
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Comfort
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Pick-up/Drop-off
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Value for money
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One location in Gatwick
One location in Gatwick
Rhodium
No score is available
Cleanliness
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Comfort
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Pick-up/Drop-off
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Value for money
-
One location in Gatwick
Right Cars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Gatwick
Most popular agency | GREEN MOTION |
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Most popular car type | Economy |
Average price | $109/day |
Good deal | $86/day |