Pros: The service counter was quick, we had a small problem and it was resolved quickly and easily. The manager, Sheila, was fun to talk to and worked quickly to get people their cars.
Cons: When I tried to use a coupon at the desk, I was told I had to call customer service, so I did. The guy on the phone made the rental cost about $80 MORE with my discount coupon. The. Manager had to fix it. The car had a problem with the wheel rubbing on something when we had four people riding in it.
1 Dec 2015
Twice the price of the Kayak offer
Pros: The car was clean and nice, and they processed me pretty quickly
Cons: What's the point of choosing a rental company according to a quote if, on site, they more than double it with fees and taxes and insurance you can't really decline? There's nothing honest about such policy.
11 Jan 2016
Quick and Helpful
Pros: quick to get the car and return it!!
Cons: all was good
30 Aug 2016
Very satidfied with service.
Pros: The car, the courtesy, the price, basically everything.
13 Dec 2016
Overall a good experience...
Pros: Good Counter Customer service, very good at up sales without being pushy.
Cons: Didn't explain the process of choosing your vehicle from several rows of cars, I spent10 minutes looking for number he wrote on my contract...don't very friendly or helpful person working in the parking lot.
11 Oct 2015
Less haggling takes place at the car dealership
Pros: Car was clean...
Cons: Car was clean, but agent tried to scam me multiple times. Kept adding extra services onto the contract and convince me it was an additional required charge beyond what was prepaid.
12 Oct 2015
Cons: The rude people who work at the pick up,
13 Oct 2015
No cars available
Cons: Dollar had no cars available.
13 Oct 2015
Pros: Unfortunately the weather caused me to cancel
14 Oct 2015
Pros: Getting the car was easy and the counter personnel was courteous