Prices are in Australian Dollars. close

×
Your browser will soon be unsupported by KAYAK.
Update now and keep on travelling with us!

Guatemala City Car Hire

Mon 5/12 Pick-up
12:00
Tue 6/12 Drop-off
12:00
Compare vs. KAYAK All | None

Guatemala City car hire reviews and directory

Avis
avis
Car hire reviews:
OK (5.7, 7 reviews)
Car hire locations in Guatemala City:
3 locations
Avis
Locations in Guatemala City
1 Avenida 12-77 Zona 10
+502 2331 5619
7 Avenida A 3-44
+502 2324 9000
Aeropuerto Intl Zona 13
+502 2324 9000
  • 5.4
  • 6.6
  • 6.3
  • 5.4
  • 4.9
Recent reviews
6.0 OK
18 Oct 2016
Pros: Car was clean.
Cons: Pick Up was confusing. They close early as compared to other rental companies. People prefer other companies because of their flexibility.
9.6 Excellent
19 Oct 2016
Pros: The best experience renting a car in Latin America I have ever had.
5.2 OK
21 Nov 2016
Poor Customer Service - Car was fine
Pros: The car was in good condition, easy to drive, comfortable
Cons: When I arrived in Guatemala, the Avis desk was closed so I had to seek out their secondary rental desk. The online offer was very inaccurate, and the actual cost was almost 6 times more than what I signed up for and what was listed on my offer email. I also paid for a GPS that didn't work, and they refused to refund me, even after I was forced to use my phone during my stay.
2.0 Poor
29 Nov 2016
Customer service poor; miss leading rental price
Pros: Hundred percent not recommend it
8.0 Good
30 Nov 2016
Rallied about Guatemala
Pros: Car was in good condition. Sales clerks Carlos and ? Were wonderfully helpful. Had a great driving experience.
Cons: First car battery was low, didn't start. They brought in a second car immediately :)
2.0 Poor
4 Dec 2016
A total disaster
Pros: I didn't like anything. Avis ruined my vacation. Kayak offered me and sold me the worst deal. It was not what they promised me.
Cons: The deal on the rental car was not real. I went to pick up the car in Guatemala city, and the price was 3 times the amount they promised. On top of that, Avis was forcing me to buy their own company insurance in addition to the Alliance insurance i had paid for, they said , whatever i was offered online through Kayak had nothing to do with their business. I cancelled the deal. I won't do it again. Same thing happened to my sister and husband, we won't do business any business with you any more and we will keep spreading the word around so it will not happen to others. Its just not worth it the time we put in to do the process.
7.2 Good
5 Dec 2016
Cons: At the time of booking I purchased insurance, when I got to the pickup location the insurance was not accepted by AVIS, I had to cancel my insurance (this insurance was full coverage with no deductible). I had to purchase a more expensive insurance with a really high deductible with less coverage. Deductible was $1500 with no coverage for minor damage. i
Budget
budget
Car hire reviews:
OK (5.0, 5 reviews)
Car hire locations in Guatemala City:
2 locations
Budget
Locations in Guatemala City
6 Avenida 11-24 Zona 9
+502 2203 2303
Aeropuerto La Aurora, Zona 13
+502 2203 2303
  • 5.2
  • 4.8
  • 5.2
  • 5.2
  • 4.8
Recent reviews
6.0 OK
15 Jan 2016
Cons: The was no sign were to drop off the car so we drove into a parking lot having to pay 2,5 dollar to exit it again. The clerk told us that there usually is a sign but it was taken away that morning for some reason.
10.0 Excellent
3 Jan 2016
Pros: The personnel were professional and helpful both at check-out in Antigua and check-in in Guatemala City and the car worked wonderfully. And the drop-off charges were nominal.
2.0 Poor
3 Jan 2016
Didn't fulfill my reservation
Pros: Abosutelly nothing.
Cons: I made a reservation a week in advance for an economy car to pick it up at La Aurora Airport in Guatemala. I called them as my making my way there to pick up the car, they pulled up my reservation and they said "Sorry, we don't have cars." I told the person on the phone that I had made a reservation a week in advance and that I needed the car, she replied "sorry, we don't have cars". I asked her if they had cars in another of their locations in the city, again "sorry, we don't have cars". I asked if they had another type of car, I got the same "sorry, we don't have cars". I was never notified of this. I called two hours in advance before pick up the car so it wasn't like I showed up late to pick it up. I was never offered a way to solve this problem, something like giving me another type of car at the price of my reservation or even getting me a car from another company. I was left out to figure it out on my own in a third world country, I had a tight travel schedule so I needed a car at that moment. After two hours of searching around I had to bite the bullet and rent a car for THREE times more money that what I made my reservation for. I even went on Budget's website and it said they DID have cars! I am never renting with them again and if you don't want to be left out in the wind in a third world country shouldn't do you.
2.0 Poor
9 Jan 2016
Budget Agent Dishonest
Pros: Nothing
Cons: We had made reservations for two compact cars. The rental agent told us that they did not have the vehicles that we had reserved, and that they did not have any vehicles. I believe that they did in fact have vehicles for rent, but did not want to rent to us at the discounted price we got through Kayak. We witnessed the agent signing agreements with other customers that had arrived after us. I will not be renting from Budget in Guatemala or anywhere else again.
5.2 OK
26 Sep 2016
Ok but.......unit not so good.
Pros: Attention when arrived
Cons: 1. Time too long when picking up the car. 2. Vehicle was not in the best conditions. Seems it has been damaged a lot, didn't drive well, transmition seems to have problems. 3. Cleanliness needs to improve.
Payless
payless
Car hire reviews:
OK (5.0, 4 reviews)
Car hire locations in Guatemala City:
1 location
Payless
Locations in Guatemala City
15 Calle A 7-62a
+502 2261 2522
  • 5.0
  • 5.0
  • 5.0
  • 5.0
  • 5.0
Recent reviews
2.0 Poor
3 Sep 2016
Unreliable
Cons: Nobody was at the office to meet us. Nobody ever showed up and there wasn't a phone number listed to call them.
10.0 Excellent
12 Sep 2016
Pros: Thas good
6.0 OK
14 Sep 2016
It's ok
Pros: Well they did not have the vehicle I had reserved. They did upgrade me to a van type vehicle but was stick shift. No real issues just not my first choice from an SUV. The staff friendly and helpful no complaints on them.
Cons: Well I purchased insurance through Kayak. When arrived I got hit with an additional $200 and some dollars in insurance that was mandatory. I showed them insurance purchased and they said yes but does not cover all so I ended up paying over $350 in insurance. Just wish they were upfront before reserving car.
2.0 Poor
21 Nov 2016
Cons: THEY DON;T HAVE THE CAR THAT I ORDER IN MY TRIP THEY OFFER A STANDAR CAR AND I ORDER AUTOMATIC CAR
Alamo
alamo
Car hire reviews:
Excellent (10.0, 3 reviews)
Car hire locations in Guatemala City:
2 locations
Alamo
Locations in Guatemala City
14 Calle 7-57 Zona 9
+502 2217 2100
Aeropuerto Internacional La
+502 2217 2100
  • 10.0
  • 10.0
  • 10.0
  • 10.0
  • 10.0
Recent reviews
10.0 Excellent
9 Jul 2016
Pros: Cheap prices on kayak
Cons: I didn't like that they don't include the insurance prices.
10.0 Excellent
5 Sep 2016
A Great experience. Very nice and friendly service
Pros: Good price and good service. Staff was really helpful and ready to assist. Car was just perfect. I will definitely use their services again.
10.0 Excellent
14 Nov 2016
Pros: yes was exelent to rent the 4x4 toyota deasel vveri nais truck
Enterprise
enterprise
Car hire reviews:
Good (7.4, 2 reviews)
Car hire locations in Guatemala City:
1 location
Enterprise
Locations in Guatemala City
14 Calle, La Aurora Intl Arpt
+502 2362 3000
  • 8.0
  • 10.0
  • 9.0
  • 6.0
  • 4.0
Recent reviews
5.6 OK
15 Feb 2016
Showed up 2 hrs early, car not available. Was forc
Pros: Great car, friendly service
Cons: Showed up 2 hrs early, car not available. Was forced to purchase insurance which was not disclosed in original price
9.2 Excellent
16 Nov 2016
Good people, not much saving
Pros: Friendly staff, great vehicle, no problems at all.
Cons: i called enterprise to get a quote on a car seat and the rates are different from the website and i was given wrong info, when i showed up they wanted to charge me $12 a day!!! i refused and bought one at a walmart instead. Insurance was forced on me without having the credit card disclosure where it shows i have coverage.
Dollar
dollar
Car hire reviews:
Good (6.4, 1 reviews)
Car hire locations in Guatemala City:
2 locations
Dollar
Locations in Guatemala City
15 Calle A 7-52 Zona 13
+502 2261 3979
7 Av 2-68 Zona 13
+502 2385 1311
  • 6.0
  • 8.0
  • 6.0
  • 6.0
  • 6.0
Recent reviews
6.4 Good
2 Aug 2016
Take pictures
Pros: There was a person at the airport who was very helpful in arranging a ride to the off-airport location.
Cons: Pick up took a long time. At drop off they charged us for a scratch that was on the car before we left. Take pictures of every little ding and scratch if you don't want to be changed extra
Hertz
hertz
Car hire reviews:
Poor (2.0, 1 reviews)
Car hire locations in Guatemala City:
6 locations
Hertz
Locations in Guatemala City
1 Ave. 13-22 Zona 10
+502 3274 4411
15 Calle 0-31 Zona 10
+502 3274 4410
7a Ave 14-84 Zona 13 Aurora I
+502 2314 4444
7a Ave. 15-45 Zona 9
+502 3274 4414
Av Reforma 14 Calle 0-20 Z 10
+502 3274 4410
Finca Nacl La Aurora Zn13
+502 3274 4440
  • 2.0
  • 2.0
  • 2.0
  • 2.0
  • 2.0
Recent reviews
2.0 Poor
31 Oct 2016
No more Hertz rental for my business
Pros: Nothing to like
Cons: They where no freindly at all they could not speak English even because it was an international airport,,, or maybe they played that they know any English to try to get u for extra charges this people in Guatemala are thieves be careful spread the world I will do the same on all possible media
Economy Rent a Car
economy
Car hire locations in Guatemala City:
1 location
Economy Rent a Car
Locations in Guatemala City
Airport Principal Blvd.
502 247-03535
L&M Car Rental
lmcarrental
Car hire locations in Guatemala City:
1 location
L&M Car Rental
Locations in Guatemala City
Blvd Principal Aeropuerto Internacional
National
national
Car hire locations in Guatemala City:
2 locations
National
Locations in Guatemala City
14 Calle 7-57 Zona 9
+502 2217 2100
Aeropuerto Internacional La
+502 2217 2100
Sunnycars
sunnycars
Car hire locations in Guatemala City:
1 location
Sunnycars
Locations in Guatemala City
14 Calle 7-57 Zona 9
Thrifty
thrifty
Car hire locations in Guatemala City:
1 location
Thrifty
Locations in Guatemala City
La Aurora Intl Ap
+502 2379 8747
23 travellers who hired a car in Guatemala City gave the car agency they used an average rating of 6.0

Car hire locations in Guatemala City

Guatemala City
Close
Would you like to save as your currency permanently or for this visit only?
Close