Cancelled order because they tried to give a lesser class vehicle.
Cons: They did a bait and switch move. Defined the class of car we rented to a lower class vehicle that was way too small for our needs. We cancelled the order.
7 Nov 2016
Pros: I did not get the rate I was told when I booked car online. When I arrived, they said they didn't have enough cars and third party (kayak) was overlooking. I had to pay extra for an upgraded of what they had available. The car was old and smelled bad!
Cons: Selection was little.
27 Feb 2017
Pros: The price was great. Customer service was excellent.
7 Apr 2017
Good place to get a car but they don't have a ton of cars if you are late
Pros: The service and the counterperson. He explained how it was difficult to stock cars all of the time. I did not need my car the first day and he was explaining to me how that can be a challenge to get a car
Cons: That they didn't have a ton of cars
24 May 2017
Pros: We rented a van for a trip to see our son graduate. It was great.
Our only problem was we got a flat tire in the middle of the desert. Called Hertz and they found a tire for us in the next town. Got there on the spare tire and had to buy a new tire for the van. When we returned the van, the cost of the tire was deducted from our bill. While the cost of the van was more than other rentals, I will definitely rent from Hertz again.
5 travellers who hired a car in Hawaiian Gardens gave the car agency they used an average rating of 6.4