Cons: These people are rip off artists. We are experienced travelers and I had confirmed my insurance coverage available to me through my credit card before I left the country. When we arrived to pick up the vehicle they refused to accept the coverage and refused to allow us to rent the vehicle unless we paid their insurance. It was EXTORTION!! I recommend having several reservations lined up so when they pull this B.S. (and they will) you can walk next door. We paid over three times the quoted price.
14 Sep 2016
okay but slow and tedious
Pros: had good stock of cars , but cannot change car type. They will charge you a fortune.
Cons: Very slow service. Prepare 30-40 mins for the return process. They walk out to the parking lot to inspect car and come back to counter after 15 mins. The instruction for the return parking area is difficult to find.
Insurance is not included in price if you book online. This is 3 or 4x the daily rental price. So if rental is $10/day , mandatory insurance is 20 or 30/day.
15 Oct 2016
Cons: Staff was very rude. Lots of hidden fees. They post a very low price on the website and then make you buy 3 kinds of insurance for a very high price. They don't care if you already have insurance and state that it is mandatory. Total ripoff.