Cons: The price was TRIPLE what my quoted amount was. Please be honest in your price quotes. I will never use Kayak again.
11 Oct 2015
Easy process and great car for the money
Pros: The process was easy and the car was clean and comfortable.
15 Oct 2015
Pros: Loved it
27 Oct 2015
Extra charge for spouse to be able to drive the ve
Cons: The Alamo group of rental companies charges $11 per day to permit a spouse to drive the vehicle. Other rental groups allow spouses to drive at no extra charge. This is enough of a reason to avoid using Alamo.
4 Nov 2015
Loved my car!
Pros: Great experience! Easy pick-up! No issues :)
Cons: Navigating to a gas station by the airport location was a bit difficult so we skipped it. Gas was affordable though so everything turned out great
24 Nov 2015
Pros: Rented an economy car but they were out and got upgraded to a full size car at the same price as economy.
Car only at 3000 miles on it so it was clean as could be and easy on the gas consumption.
Cons: No complaints
1 Jan 2016
Great car at a reasonable price
Pros: The time from arrival at the counter to driving away couldn't have been more than 10 minutes. I was given a choice of two cars, both quite nice. The car was clean and obviously well maintained; it drove well.
Cons: Can't think of anything I didn't like.
4 Jan 2016
Staff left location before closing time
Cons: Staff left location before closing time and we had to wait till 4am crew showed up to give us a car.
6 Jan 2016
Walk around car WITH Employee before renting.
Pros: Overall, it was fine.
Cons: I highly recommend an Alamo employee walks around the car WITH the customer to check out the car for previous dents, scratches, etc. before AND after renting out the car instead of just after. We don't rent cars often, dont live in a hail-prone zone and we checked all outside and inside the car, but didn't think to check the roof. It hadn't hailed the entire time we were in the area, but sure enough, there were hail dents on the roof from a previous rental and we almost got charged for it.
Credit check declined my card and the lady refused to run it again after waiting an hour trying 3 different cards we left and went to national and had it taken care of in less than 5 mins. I will never use budget again.
25 Feb 2016
Pros: Great customer service
Very easy return
9 Jun 2016
18 Oct 2015
Pros: Couldn't fine the rate in their computer. Long delay in correction the fate. Charged me for insurance when I specifically declined. Went to clerk when I returned the car and she agreed that I had not a masked for insurance but was unable to do anything about it and suggested I call customer service when I returned to LA. Situation still not resolved
Cons: Customer service terrible
24 Nov 2015
most airport personal are kinda rude
Pros: There was no line.
Cons: The woman was rather slow and rude
20 Dec 2015
Best deal for getting to the Northshore from the a
Pros: Friend who was going to pick us had a work commitment and left us with no other options. A taci was $65 for 2, and a rental car was $33. It was a no brainer, and that was for a one way rental too.
22 Dec 2015
Did the bait and switch to get me to upgrade
Cons: Showed me a picture of a tiny car to get me to upgrade yet the car my wife got who did not upgrade was almost the same as my upgrade car.
Bait and switch
23 Dec 2015
Cons: There was no agent at the counter. We waited for nearly 20 minutes then realized no one was coming. We went elsewhere.
29 Dec 2015
Good rate and a larger car for no additional charg
Pros: Upgrade to a Ford Flex
Cons: Long walk with luggage to the rental car terminal.
5 Jan 2016
Pros: The car was a 2015 Ford Fusion with many extras! Very pleased! Friendly service. East return as well. Liked not having to return to airport. The Budget facility was 1 mile from my house.
Pros: Great car, all of the Enterprise people were kind and courteous.
Cons: Enterprise does not allow you to drop the car off at the Gulfport airport only at an off-site location. No one told me this when I picked up the car so I wasted a lot of time going to the airport, only to find that I needed to drive off site and wait for a shuttle.
16 Nov 2016
Pros: Drop off was so fast and easy!!
2 Dec 2016
Pros: Quick turnover.
Cons: The attendant attempted to charge me for fuel when I had left the car with the correct fuel level. If i hadnt checked my receipt this oversight would not have been caught.