Cons: Farther away from the airport than every other car rental place.
7 Mar 2017
Would book again!
Pros: Great, personal service. Quick without being rushed! As quick a shuttle ride as you can find.
26 Mar 2017
Pros: Very helpful local staff. Concentrated on good service rather than trying to sell us silly extras we didn't want. Generally behaved like Hertz used to years ago. Funny that Enterprise has become the new Hertz.
16 Apr 2017
Pros: Friendly staff, price as agreed (plus taxes) and choice of cars - would definitely use again
Cons: All car hire companies are reached by courtesy coach from the airport so none based there. Still quite expensive to hire a car at Lihue but thoroughly worth it.
11 May 2017
Drop off is not well marked
Cons: The drop off is different than where the signs direct you. The airport signage should be better for the companies that are not in the main return area.
26 Jun 2017
Many thanks for an excellent experience!
Pros: Friendly staff, from the shuttle drivers to the desk and lot workers. We received two quality vehicles, exactly as booked, and at a good value.
13 Jul 2016
Friendly and helpful
Pros: This branch was extremely helpful and kind. Wouldn't think twice about using them again.
31 Dec 2016
Pros: The car was ready, and although I picked it up 2 hrs. before the agreed upon time, there was no extra charge. Very nice customer service. On return ( I brought the car back 2 hrs. earlier), the inspection of the car took just minutes and then we were driven back to the airport by one of their employees, as promised. No wait. No problems.
31 Dec 2016
Cockroaches, car infested
Pros: Not fit for human s
5 Jan 2017
Pros: There is no airport pick up, but they will promptly drop you off after you return the car. We were told it was within walking distance (about a mile), but the road that you have to walk down has no sidewalk and we were carrying luggage. We ended up taking a cab that cost about $10 with tip.
Cons: I don't like being charged an extra $13 per day to add my spouse as a second authorized driver. That doesn't seem fair. The company is not assuming any additional liability - why are they charging me anything?
Pros: Pick up and drop off went very smoothly. SUV was adequate and handled the island's roads very well. We had a late arriving flight and the office stayed open past normal hours to accommodate our reservation.
Cons: Expected a RAV4 - got a Hyundai SUV instead. Not a big deal though.