Pros: The car was excellent. Prius has a great gas mileage
Cons: All was good
30 Dec 2016
Cons: Before dropping off to DIA, we went to fill up with fuel- we couldn't locate the switch. We should have looked ahead but we were in a hurry. Maybe, just a friendly suggestion- showing customers that feature ahead during car review would save frustration at that high pressure moment:)
24 Oct 2016
Pros: Price was what was predicted. The staff was very professional, but had to call them twice to get the final invoice.
Cons: Normally, the representative from Enterprise brings the car to the airport and paperwork is completed there. But due to a computer failure, we had to go to the Enterprise office. This added nearly an hour to the process.
10 Jan 2017
Had to take a train
Cons: I did not even get to rent the car. Was told that the car couldn't be picked up till 12pm, got there at 1pm and the sign said it closed at 12pm. This is after having to drive 2 hrs out of the mountains just to turn around and drive back