Pros: I got this car for a one way and it served it's purpose.
Cons: The guy at pick up was an idiot and the car was dirty, still trash in it from the last person. Also the employee put in the computer the car left with a full tank when indeed it left with the fuel light on. The guy at drop off also was sporting an attitude.
23 Sep 2016
Dirty Car, Poor Customer Service
Cons: Walked into an empty location with a telephone ringing off the hook. After about 10 minutes a man walked in, went behind the counter and without saying a word, nodded his head back to acknowledge my presence and call me over to the counter. The car was dirty inside and out. He said he would take it to put it through a car wash but it should have been clean when he brought it to me. Overall poor experience at pick-up. Drop-off at airport location was completely different. Very friendly people and a very easy process.
Pros: The tank wasn't full when I picked it up. First time ever that has happened to me. I then returned the car without filling the tank because I didn't feel like I should have to as it didn't come that way. I used about 2 gallons and did not refill that either knowing I would get charged a bit more, but they charged me $32 more. Certainly not Thrifty
2 Feb 2016
Closed before scheduled close time
Pros: I arrived to Rental Car In Pompano Beach Florida, Location was only 10 min from condo.
Cons: They closed 15 minutes to the scheduled 4pm close time.
I even waived at the attendant, and he ignored me. I was left there with my suit case and standing with no where to go. I call Uber, to find me another place to rent a car, as I had to travel to Gainesville FL, I went to Enterprise 3 blocks away on Federal Higway, they took good care of me ASAP. I will never use Thrifty AGAIN so disappointed.