Cons: Car was dirty on the inside and in the trunk,and it smelled horrible like someone spilled syrup.We had to buy an air freshener.
25 Feb 2017
Cons: Problem with the gas tank... could not put gas into it. Stopped at 3 different gas stations. The pump handle kept clicking off as if tank was full when it wasn't.
25 Feb 2017
Pros: Easy to.pickup and drop off
1 Mar 2017
Pros: Easy access...friendly clerk. Counter directly across from baggage. Couldn't be easier.
15 Mar 2017
Pros: Happy with vehicle, smooth transition at desk
Cons: everything fine
26 Mar 2017
Pros: The vehicle was excellent
Cons: Their were way to many hidden fees. After I saved the vehicle and paid for it on my credit card the there was an addition $75 for taxes and fees and then I got an addition $30 charge for tolls. It needs to be stated before leaving that there is not an easy pass in the vehicle and that I would be charged for the tolls a week later
23 Feb 2016
Never got it
Cons: I was late to the pick up and they gave my car away. Don't use a service unless you hold the car with a credit card. Rude on top of it.
16 Mar 2017
Cons: They were very rude towards me and my girlfriend. Will not be returning.
6 Jul 2016
Great all around
Pros: Service was terrific. The car was perfect and they upgraded new due to not having the type I requested. Drop off was very simple and the price was unbeatable.
20 Sep 2016
Bait and Switch
Pros: I went to pick up my minivan and they had none and instead of a minivan or other similar sized vehicle for the same price there were only vehicles available for $50 more than I agreed to pay $47.99 a day. So instead I rented a $22 a day compact car. The vehicle was not perfectly clean. It was too small. I feel that if you are expecting a particular vehicle at a particular size, that is what you should get and not have to pay additional cost. I am a house call veterinarian. I am just grateful that the body shop finished the work on my car in two days. I will never rent from hertz again, nor go for a car rental through Kayak
Cons: I went to pick up my minivan and they had none and instead of a minivan or other similar sized vehicle for the same price there were only vehicles available for $50 more than I agreed to pay $47.99 a day. So instead I rented a $22 a day compact car. The vehicle was not perfectly clean. It was too small. I feel that if you are expecting a particular vehicle at a particular size, that is what you should get and not have to pay additional cost. I am a house call veterinarian. I am just grateful that the body shop finished the work on my car in two days. I will never rent from hertz again, nor go for a car rental through Kayak
Pros: Dave stepped to the plate and assisted me over and above at the counter. due to some unforeseen issues on my end with the rental registration .
5 Nov 2016
Pros: Very easy to pick up out rental-short walk away from the doors of the arrival gate at St Pete Airport.Staff very nice
9 Nov 2016
Pros: The steering was vary loose in the Kia. Passenger seat was lower then the driver's seat. And we could not adjust it. Old drink spills on dash and on the left. Door in back. And a very gritty dash. The car needed to be washed.
1 Feb 2017
Pros: Accommodating and attentive crew; excellent!
Cons: The vehicle desired wasn't available in spite of early booking and confirmation number.
Cons: Got a ride local friends from airport to car rental. It took 30+ minutes to go 10 miles. We missed the 2 PM closing by 10 minutes. We had no idea the place closed at 2 PM on the weekend. This was not mentioned on any correspondence. I switched the drop off to the airport for over half the cost of a week's rental. I call that excessive!
3 Mar 2017
Pros: The car was very nice. The check in and check out was
efficient and prompt.
Good team which works there.
18 Mar 2017
Car smelled like vomit
Pros: The employees
Cons: Puke odor does not make for a pleasant ride : /
Cons: The booking was apparently made with a location that was nowhere near the airport we had said we were landing at ( St. Petersburg Clearwater airport) that we discovered when we landed did not have evening office hours and was closed and even had it been open, did not have shuttle pick up at this airport. So we were stranded with no car. We had to rent from another company at the airport during the most expensive week of the year for car rentals in Florida. If our credit card was charged for this reservation ahead of time, I want the full amount refunded immediately and if I were your company, I would reimburse me for the increased cost of renting the car I did at the last minute when we arrived at the airport...Edward P. Allen Jr.