Pros: The employee that gave us the car, Mike, was fantastic! He answered all our questions, took time to help us out, completely went the extra mile. He is an asset to your company.
Cons: It was a little pricey.
4 Aug 2016
4-Door in Junuea
Pros: The Toyota was great, rear-view camera, good on gas, clean, etc. It had plenty of space for 5. And I would rent again.
Cons: The location of pick-up was not by the airport or State Ferry Terminal. Rather it is 10 miles away downtown Juneau.
The issue I had, after returning the vehicle one day early, was my credit card was charged the FULL amount, even though 25 days later the refunded amount did not appear on my statement. I had to call the Anchorage Avis number and they agreed to correct the OVERCHARGED amount and credit my card.
27 Apr 2016
Pros: Onsite pick up and drop off a plus
Cons: Your site booked me at the downtown location not the Airport
14 Jun 2016
Pros: The team went out of their way!!! I had made two mistakes on the reservation and Vites fixed them!!!
3 Jul 2016
Pros: The car was great and the staff at Avis was excellent.
Cons: It is Alaska so you will pay a lot for a rental car.
9 Jul 2016
Pros: New car
Full tank of gas
Cons: I had a long walk from the pier to the office.
Only one person there for drop off-never saw them inspect the car after I dropped it off.
20 Aug 2016
Pros: convenience of location in downtown Juneau
7 Jun 2017
Pros: Fast service. Nice vehicles. Highly recommend this place.
11 Jun 2017
Pros: PEOPLE AT AVIS ACTUALLY WERE VERY PLEASANT AND HELPFUL. THEY PICKED ME UP AT THE CRUISE SHOP.