Excellent conditioned car at 30% cheaper rate than
Pros: I got a Hyundai elantra which was ideal size . the boot easily accommodated my 2 large bags without a problem . the best part was the deal. The same car was showing at 124$ in the rentals site whereas I got it for $80. I could also compare the rates of other providers in the same website without any hassle.
9 Mar 2017
Pros: everything else was good.
Cons: I made the reservation for the airport when I arrived they said it was not there but down town this was not a good experience sense I flew in there ?
18 Apr 2017
Pros: Convenient location, friendly staff.
10 May 2017
Pros: great staff
14 May 2017
Pros: Price I ultimately paid
Cons: I submitted to pick up the car at the airport. When I arrived, I was told that the pick up location was twenty minutes away and it cost me an additional $40 in taxi fees to arrive. I then had to pay additional money to return the car to the airport, which is what I selected in the first place.
20 Jun 2017
Pros: Good car. Clean. Great mpg
Cons: The pickup wasn't at the airport as I expected, so I had to take a cab to an off site location, then pay extra to drop off at the airport. All this cost me an extra $45!
12 Jul 2017
Pros: Inreceived a Yaris. It is definitely not a car I would pick for myself and extremely small but since it was just me driving around I thought it was perfect. Great gas mileage, easy ride, and got me where I needed to go.
20 Jul 2017
Pros: Got our rental fast and the worker was polite. The car was clean with a full tank of gas and minor ware and tare. T
Hertz was great when we called with questions both before and after pick up.
Cons: The location is oddly placed, we almost missed it.
29 Jul 2017
Pros: Miles per gallon
Car drove smoothly
Cons: Can't rent with debit card without a deposit. Then they need to do a credit check to approve the debit card.
I was on a "do not rent" list (long story and not my fault) and I called the 800 number and was on hold for 15 minutes. I finally spoke to someone and within 30 seconds told me I was off it.
I belong to a credit union in Miami, FL and they do not allow their clients to use Hertz because of previous issues their customers have had with Hertz in the past. I had to call my Credit Union for them to make a one time emergency exception since I do not carry credit cards and Hertz does not accept cash. Again, this was another 15-20 minute experience.
Front passenger seat is extremely low and uncomfortable. My wife has back problems (none in the past five years) and when we finished our four hour drive from Buffalo, NY to Oneonta, NY she was in such pain that she had to go to a Clinic to get a shot and a prescription for Flexoral.
Overall, it was a rough experience and when on vacation you want everything to go smoothly.
Pros: The gentleman who helped us was PERFECT! He picked us up when the scheduled drive was late, he made sure our car could be dropped off at a more convenient location to us and he was incredibly patient and informative.
Cons: The Altima had just been detailed so the driver seat was still damp. The seat was uncomfortable. It was as if there was a metal hanger in the seat. If we were traveling a long distance I would have needed a new car. No one like a wire hanger!