Overview

Queens Hotel Cheltenham Mgallery Collection

The Promenade, Cheltenham, GL50 1NN, United Kingdom
+44 124 251 4754

$157+

Overall guest ratings

8.7/10 Excellent
based on 1,144 reviews

Review highlights

  • 9.0
  • 8.9
  • 8.8
  • 6.0

Good to know

  • Professional service
  • Friendly service
  • Beautiful architecture
  • Stylish hotel

Nearby

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    About

    Queens Hotel Cheltenham offers a truly majestic setting with its décor and architecture encapsulating all the elegance, heritage and grandeur of the neo-classical era - complemented by all the contemporary features you need. Discover 84 beautifully appointed guestrooms, relax in opulently finished public areas, take in the stunning views of the Imperial Square Gardens and the imposing Town Hall and for dining choose fresh, local produce in our exquisite restaurant or the characterful Orangery.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Tennis
    • Laundry facilities
    • Air-conditioned
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.7 Excellent
    based on 1,144 reviews
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      9.4 "94% liked the proximity to sightseeing."
    • 8.9 "Very good internet connection."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      9.2 "Lovely bar service, according to 92%."
    • 7.7 "Good breakfast."
    • 6.6 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
      6.7 "67% said the view was so-so."
    • 6.0 "Average comfort."
      5.3 "Only 53% said rooms were big enough."
    • 4.5 "Value below average."
      3.0 "70% said the breakfast was too expensive."
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    Overall rating

    8.7 Excellent
    based on 949 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      8.0 "80% said the reception staff was great."
      9.4 "Lovely bar service, according to 94%."
    • 8.7 "Location is great."
      9.8 "98% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.5 "Good breakfast."
    • 6.8 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
      6.8 "68% said the view was so-so."
    • 6.4 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
    • 4.2 "Value below average."
      2.5 "75% said the breakfast was too expensive."

    Overall rating

    8.8 Excellent
    based on 114 reviews
    • 9.0 "Terrific location."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 8.0 "Breakfast is good."
    • 6.1 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
    • 5.8 "Average comfort."
      5.3 "Only 53% said rooms were big enough."

    Overall rating

    8.7 Excellent
    based on 80 reviews
    • 9.0 "Terrific location."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 7.9 "Good breakfast."
    • 6.8 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
    • 6.3 "Average comfort."
      5.6 "Only 56% said rooms were big enough."
    • 4.6 "Value below average."
    Good to know
    "Professional service"
    "Friendly service"
    "Beautiful architecture"
    "Stylish hotel"
    data provided by TrustYou

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