Overview

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Hard Rock Hotel Chicago

230 North Michigan Avenue, Chicago, IL 60601, United States
+1 312 345 1000

$144+

Fri 9/12 Check in
Sat 10/12 Check out

Overall guest ratings

7.9/10 Good
based on 2,666 reviews

Review highlights

  • 9.5
  • 8.3
  • 5.4
  • 5.2

Good to know

  • Friendly service

Nearby

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    About

    Hard Rock Hotel Chicago is in the heart of Chicago, walking distance from Vietnam Veterans Memorial and Chicago Theater. This 4-star hotel is close to Millennium Park and Art Institute of Chicago.

    Rooms

    Make yourself at home in one of the 381 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your room comes with a pillowtop bed. Satellite programming and video-game consoles are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

    Amenities

    Treat yourself with massages and facials. Additional amenities at this Art Deco hotel include wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges.

    Business, Other Amenities

    Featured amenities include high-speed (wired) Internet access (surcharge), a 24-hour business center, and express check-in. Planning an event in Chicago? This hotel has 8400 square feet (780 square meters) of space consisting of conference space and meeting rooms.

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    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Parking (surcharge)
    • ATM on-site
    • Business centre
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Internet (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 2,666 reviews
    • 9.5 "Terrific location."
    • 8.3 "Great service."
    • 6.3 "Vibe was decent."
    • 6.2 "Average amenities."
    • 6.0 "Average cleanliness."
    • 5.4 "Bar is ok."
    • 5.2 "Rooms are ok."
    • 4.7 "Value below average."
    • 4.5 "Breakfast is below average."
    • 3.2 "Disappointing internet connection."
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    Overall rating

    7.8 Good
    based on 1,359 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.5 "City centre within easy reach, said 95%."
      9.3 "93% liked the proximity to shopping."
    • 8.4 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      9.1 "91% said the concierge service was amazing."
      8.4 "Housekeeping was great, according to 84%."
      7.9 "79% were impressed by the valet service."
    • 6.5 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 6.2 "Vibe was decent."
    • 5.4 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 5.4 "Bar is ok."
    • 4.9 "Breakfast is below average."
    • 4.5 "Value below average."
      3.7 "63% thought it was overpriced."
    • 4.4 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      1.4 "86% had problems with the shower."
      1.4 "86% said the bathroom was dirty."
      2.7 "73% found problems with the furniture."
      1.5 "85% thought the tv was sub-standard."
      1.6 "84% were disappointed with the minibar."
      3.5 "For 65%, the rooms looked old."
      3.0 "Air conditioning was criticized by 70%."
    • 3.3 "Internet is poor."
      3.7 "63% thought it was overpriced."
      3.1 "69% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    based on 666 reviews
    • 9.3 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
    • 8.2 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      8.9 "89% said the concierge service was amazing."
      8.7 "87% thought the service was very professional."
    • 6.4 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 6.3 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      6.9 "69% thought the cleanliness of the hotel was average."
    • 6.3 "Vibe was decent."
    • 6.2 "Average comfort."
      6.8 "Beds were acceptable for 68%."
    • 5.1 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      6.1 "Only 61% said rooms were clean enough."
    • 4.7 "Value below average."
      3.5 "65% thought it was overpriced."
    • 4.4 "Breakfast is below average."
    • 2.7 "Disappointing internet connection."
      3.5 "65% thought it was overpriced."
      2.4 "76% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.5 Good
    based on 426 reviews
    • 9.6 "Terrific location."
    • 7.9 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 7.5 "Tasty food."
    • 5.9 "Vibe was decent."
    • 5.8 "Average comfort."
      6.5 "Beds were acceptable for 65%."
    • 5.8 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 5.5 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 4.6 "Value below average."
      4.1 "59% thought it was overpriced."
    • 4.4 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      3.6 "For 64%, the rooms looked old."
      1.4 "86% said the bathroom was dirty."
    • 3.4 "Internet is poor."
      4.1 "59% thought it was overpriced."
      2.8 "72% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    based on 213 reviews
    • 9.7 "Terrific location."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 6.9 "Average amenities."
      6.9 "69% thought the building was acceptable."
    • 6.8 "Vibe was decent."
    • 6.5 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 6.3 "Average comfort."
    • 5.3 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
    • 4.1 "Value below average."
      3.5 "65% thought it was overpriced."
    • 3.2 "Disappointing internet connection."
      3.5 "65% thought it was overpriced."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly service"
    data provided by TrustYou

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