Overview

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Holiday Inn Chicago-Mart Plaza River North

350 West Mart Center Drive, Chicago, IL 60654, United States
+1 312 836 5000

$182+

Overall guest ratings

8.4/10 Excellent
based on 1,760 reviews

Review highlights

  • 9.0
  • 8.8
  • 5.6
  • 5.4

Good to know

  • Clean rooms
  • Spacious rooms
  • Friendly service
  • Great view

Nearby

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    About

    Downtown Chicago Hotel - Spectacular River and City Views Located in downtown Chicago’s exciting River North area and minutes from Chicago's Loop , the contemporary Holiday Inn Chicago Mart Plaza Hotel overlooks the Chicago River and showcases iconic views of the Chicago skyline. Defined by urban style and modern comfort, a recent $45 million redesign of this property sets the stage for an exciting Chicago experience for both business & leisure travelers. Ideally situated near the Magnificent Mile , Navy Pier and Millennium Park , the Holiday Inn Chicago Mart Plaza is the perfect base from which to explore Chicago. Catch a rising star in the nearby Theatre District, walk over to one of the myriad dining options just steps from the hotel or watch the sunset at Willis Tower before retiring to your guest room featuring breathtaking views of Chicago. Business travelers will appreciate the skywalk linking the hotel to the Merchandise Mart and our close proximity to the Loop, Financial and Business district. Hotel guests have access to complimentary wireless Internet & a convenient 24-hour Business Center. The hotel offers 16 meeting rooms, with 25,000 sq. ft. of function space and can accommodate up to 1000 guests for a trade show or reception. Additionally, the hotel is just three miles from McCormick Place Convention Center and within 17 miles of both O'Hare and Midway Airports.

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Gift shop
    • ATM on-site
    • Business centre
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Laundry facilities
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 1,760 reviews
    • 9.0 "Incredible bar."
    • 8.8 "Pool is good."
    • 8.8 "Location is great."
      8.9 "89% liked the proximity to sightseeing."
      9.6 "96% enjoyed the restaurants & bars nearby."
      9.5 "Near to public transport, according to 95%."
      9.7 "97% thought it was easy to get to the train station."
      9.4 "Easily accessible by car, said 94%."
      10.0 "City centre within easy reach, said 100%."
    • 8.6 "Very nice wellness & sports facilities."
      9.5 "top-notch fitness area, thought 95%."
      10.0 "100% loved the sauna."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.5 "75% found the restaurant service to be one of the best."
      10.0 "100% said the concierge service was amazing."
      7.3 "Housekeeping was great, according to 73%."
      9.6 "96% were happy with the room service."
      7.0 "Management was excellent, said 70%."
    • 5.6 "Breakfast is mediocre."
      5.2 "Breakfast prices were ok, according to 52%."
    • 5.4 "Average value."
      5.2 "Breakfast prices were ok, according to 52%."
    • 5.4 "Food is average."
      5.6 "Desserts were ok, said 56%."
    • 3.6 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    based on 633 reviews
    • 9.0 "Excellent pool."
    • 9.0 "Terrific location."
      9.6 "96% enjoyed the restaurants & bars nearby."
    • 8.9 "Bar is amazing."
    • 8.8 "Very nice wellness & sports facilities."
      9.6 "top-notch fitness area, thought 96%."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 5.6 "Average value."
    • 5.5 "Food is average."
    • 5.3 "Breakfast is mediocre."
    • 3.8 "Internet is poor."
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    Overall rating

    8.5 Excellent
    based on 633 reviews
    • 8.9 "Bar is amazing."
    • 8.6 "Pool is good."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 8.3 "Very nice wellness & sports facilities."
    • 8.3 "Location is great."
    • 6.4 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      5.2 "52% thought the minibar was ok."
      5.9 "Only 59% said the rooms were modern."
    • 5.7 "Breakfast is mediocre."
    • 5.5 "Food is average."
    • 4.9 "Value below average."
    • 3.5 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    based on 211 reviews
    • 8.6 "Location is great."
    • 8.2 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 6.9 "Vibe was decent."
      6.3 "63% considered the lobby entrance to be so-so."
      6.5 "Only 65% thought, the hotel was modern."
    • 6.7 "Average amenities."
      6.6 "66% thought the building was acceptable."
      6.3 "63% considered the lobby entrance to be so-so."
    • 6.7 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
    • 5.6 "Average value."
    • 5.5 "Food is average."
    • 3.5 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    based on 281 reviews
    • 8.8 "Pool is good."
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 8.4 "Location is great."
    • 7.4 "Good cleanliness."
      7.5 "75% said rooms were clean."
    • 6.8 "Rooms are ok."
    • 6.0 "Average value."
    • 5.9 "Breakfast is mediocre."
    • 5.5 "Food is average."
    • 3.8 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean rooms"
    "Spacious rooms"
    "Friendly service"
    "Great view"
    data provided by TrustYou

    Recent reviews

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    great hotel
    great view
    chicago river
    merchandise mart
    close to the el
    view from the room
    great room
    downtown chicago
    nice bar
    location is good
    great location
    holiday inn
    staff was helpful
    nice staff
    lobby and hotel
    valet parking
    different elevators
    view location
    great view of downtown
    double beds
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