Overview

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Red Roof Inn Chicago Downtown - Magnificent Mile

162 East Ontario Street, Chicago, IL 60611, United States
+1 312 787 3580

$409+

Overall guest ratings

5.9/10 OK
based on 4,187 reviews

Review highlights

  • 9.5
  • 4.5
  • 4.4
  • 4.0

Nearby

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    About

    Beginning March 1, 2017, Red Roof Inn Chicago Downtown – Magnificent Mile will be temporarily closing. This historic building in the heart of Downtown Chicago will undergo a 360-degree, multi-million dollar renovation; every aspect of the Inn will be touched and we are very excited to reveal this new and improved hotel. Stay tuned, as there are more magnificent details to come! Red Roof Inn Chicago Downtown Magnificent Mile, Illinois is a pet friendly, family friendly hotel. This hotel is near Michigan Ave. in Chicago, IL and close to the Chicago Loop/US-41. Check in age is 21 years or older. Fee for Parking and Valet is 55.00.

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    Red Roof Inn

    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Cribs available
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Internet
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    Reviews

    Guest reviews

    Overall rating

    5.9 OK
    based on 4,187 reviews
    • 9.5 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      9.7 "City centre within easy reach, said 97%."
      8.9 "Easily accessible by car, said 89%."
      9.6 "Near to public transport, according to 96%."
    • 6.4 "Service is ok."
      6.0 "60% said the reception staff was ok."
    • 4.5 "Breakfast is below average."
    • 4.4 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 4.0 "Bar is not good."
    • 3.4 "Not very comfortable."
      2.1 "79% said rooms were small."
      1.6 "84% thought it was too noisy."
      1.9 "Air conditioning was criticized by 81%."
      1.4 "86% criticized the small bathroom."
    • 2.9 "Awful rooms."
      2.2 "78% said rooms were dirty."
      1.7 "83% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      2.1 "79% said rooms were small."
      1.3 "87% said the bathroom was dirty."
      1.8 "82% found problems with the furniture."
      1.6 "For 84%, the rooms looked old."
      1.6 "84% had problems with the shower."
      1.9 "Air conditioning was criticized by 81%."
      1.4 "86% criticized the small bathroom."
      2.4 "76% thought the tv was sub-standard."
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    Overall rating

    6.2 Good
    based on 1,423 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      9.7 "City centre within easy reach, said 97%."
      9.4 "Near to public transport, according to 94%."
    • 6.0 "Service is ok."
      6.2 "62% said the reception staff was ok."
    • 4.5 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 4.3 "Breakfast is below average."
    • 3.8 "Not very comfortable."
      2.4 "76% said rooms were small."
      1.7 "Air conditioning was criticized by 83%."
      1.5 "85% thought it was too noisy."
      1.2 "88% criticized the small bathroom."
    • 3.0 "Awful rooms."
      2.2 "78% said rooms were dirty."
      1.6 "84% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      2.4 "76% said rooms were small."
      1.2 "88% said the bathroom was dirty."
      1.6 "84% found problems with the furniture."
      1.5 "For 85%, the rooms looked old."
      1.7 "Air conditioning was criticized by 83%."
      1.7 "83% had problems with the shower."
      1.2 "88% criticized the small bathroom."
      2.4 "76% thought the tv was sub-standard."
    • 2.0 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
      1.3 "87% thought it was rather dirty."
      1.2 "88% said the bathroom was dirty."
    View all review categories

    Overall rating

    5.8 OK
    based on 1,339 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      9.1 "Easily accessible by car, said 91%."
      9.7 "City centre within easy reach, said 97%."
    • 6.6 "Food is average."
    • 5.9 "Service is ok."
      5.8 "58% said the reception staff was ok."
    • 4.3 "Breakfast is below average."
    • 4.1 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 2.9 "Quite uncomfortable."
      2.0 "80% said rooms were small."
      1.8 "Air conditioning was criticized by 82%."
      1.4 "86% thought it was too noisy."
      1.5 "85% criticized the small bathroom."
    • 2.4 "Awful rooms."
      2.1 "79% said rooms were dirty."
      1.6 "84% complained about the bathroom."
      2.0 "80% said rooms were small."
      0.7 "93% thought they were poorly maintained."
      1.4 "86% said the bathroom was dirty."
      1.8 "Air conditioning was criticized by 82%."
      2.0 "80% found problems with the furniture."
      1.5 "85% had problems with the shower."
      1.4 "For 86%, the rooms looked old."
      1.5 "85% criticized the small bathroom."
      2.2 "78% thought the tv was sub-standard."
    • 1.8 "Generally quite dirty."
      2.1 "79% said rooms were dirty."
      1.0 "90% thought it was rather dirty."
      1.4 "86% said the bathroom was dirty."
    View all review categories

    Overall rating

    4.7 OK
    based on 460 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
    • 6.5 "Service is ok."
      6.1 "61% said the reception staff was ok."
      5.1 "Only 51% thought the service was professional."
    • 4.6 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.1 "Awful rooms."
      2.0 "80% complained about the bathroom."
      2.6 "74% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      1.8 "82% said rooms were small."
      1.5 "85% said the bathroom was dirty."
      1.9 "81% found problems with the furniture."
      1.4 "86% had problems with the shower."
      1.6 "For 84%, the rooms looked old."
      1.6 "Air conditioning was criticized by 84%."
    • 3.0 "Quite uncomfortable."
      1.8 "82% said rooms were small."
      1.6 "84% thought it was too noisy."
      1.6 "Air conditioning was criticized by 84%."
    • 2.5 "Generally quite dirty."
      2.6 "74% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
      1.3 "87% thought it was rather dirty."
    • 2.3 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
      1.4 "For 86%, the lobby entrance was sub-standard."
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    Overall rating

    6.1 Good
    based on 963 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
      9.5 "City centre within easy reach, said 95%."
    • 6.0 "Service is ok."
      5.5 "55% said the reception staff was ok."
    • 4.6 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 4.4 "Breakfast is below average."
    • 3.6 "Not very comfortable."
      2.4 "76% said rooms were small."
      1.7 "83% thought it was too noisy."
      1.9 "Air conditioning was criticized by 81%."
    • 3.0 "Awful rooms."
      1.3 "87% complained about the bathroom."
      2.3 "77% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      2.4 "76% said rooms were small."
      1.3 "87% said the bathroom was dirty."
      1.8 "For 82%, the rooms looked old."
      1.4 "86% had problems with the shower."
      1.9 "Air conditioning was criticized by 81%."
      1.8 "82% found problems with the furniture."
    • 1.9 "Generally quite dirty."
      2.3 "77% said rooms were dirty."
      1.1 "89% thought it was rather dirty."
      1.3 "87% said the bathroom was dirty."
    View all review categories
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