Overview

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The Westin Columbus
Best Reception

310 South High Street, Columbus, OH 43215, United States
+1 614 228 3800

$227+

Overall guest ratings

8.0/10 Good
based on 650 reviews

Review highlights

  • 9.0
  • 7.4
  • 4.5
  • 4.1

Good to know

  • Pleasant entrance area
  • Friendly service

Nearby

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    About

    Situated in the heart of downtown Columbus, the Westin Columbus is a hospitality landmark. Only a few minutes from the Columbus Convention Center, we are in close proximity to German Village, the historic Palace and Ohio Theatres, and adjacent to the beautifully restored Southern Theatre. The stylish décor is ideal whether you are traveling for business or leisure. Enjoy complimentary wireless High Speed Internet Access in our public areas, a state-of-the-art fitness center, and the flavorful cuisine of the new High Street Grill. Our 188 guest rooms and suites feature leather headboards, flat panel TVs, and the Westin Heavenly® Bed and Heavenly® Bath. With over 12,000 square feet of meeting space, our hotel can accommodate virtually every meeting and event imaginable. Experience the grandeur and elegance of our stunning Grand Ballroom, the city's premier event site. In addition, we also offer smaller meeting and breakout rooms and as well as an exclusive boardroom for intimate meetings. Renew, refresh, and revive at The Westin Columbus.

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    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Internet (surcharge)
    • Parking (surcharge)
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Coffee shop
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 650 reviews
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      7.5 "75% were happy with the room service."
      10.0 "100% found the restaurant service to be one of the best."
    • 7.4 "Good amenities."
      7.4 "74% thought the building was wonderful."
      9.0 "90% enjoyed the lobby entrance."
      10.0 "Business facilities were excellent, according to 100%."
    • 7.2 "Good location."
      7.5 "75% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 6.5 "Vibe was decent."
    • 5.0 "Breakfast is mediocre."
    • 4.5 "Rooms are not good."
      1.9 "81% said rooms were small."
      3.5 "65% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      2.7 "For 73%, the rooms looked old."
      0.9 "91% criticized the small bathroom."
      0.8 "92% said the bathroom was dirty."
      1.8 "82% found problems with the furniture."
      0.0 "100% were disappointed with the minibar."
      3.3 "Air conditioning was criticized by 67%."
      2.0 "80% thought the tv was sub-standard."
    • 4.1 "Value below average."
      2.3 "77% thought it was overpriced."
      3.8 "62% said the breakfast was too expensive."
    • 3.6 "Not very comfortable."
      1.9 "81% said rooms were small."
      0.9 "91% criticized the small bathroom."
      2.0 "80% thought it was too noisy."
      3.3 "Air conditioning was criticized by 67%."
    • 2.2 "Disappointing internet connection."
      2.3 "77% thought it was overpriced."
      2.0 "80% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    based on 422 reviews
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
    • 7.2 "Good location."
    • 6.5 "Vibe was decent."
    • 4.5 "Breakfast is below average."
      3.3 "67% said the breakfast was too expensive."
    • 4.1 "Rooms are not good."
      1.8 "82% said rooms were small."
      3.7 "63% complained about the bathroom."
      3.0 "For 70%, the rooms looked old."
      1.0 "90% thought they were poorly maintained."
      1.1 "89% criticized the small bathroom."
    • 3.6 "Value below average."
      2.3 "77% thought it was overpriced."
      3.3 "67% said the breakfast was too expensive."
    • 3.2 "Quite uncomfortable."
      1.8 "82% said rooms were small."
      2.0 "80% thought it was too noisy."
      1.1 "89% criticized the small bathroom."
    • 2.4 "Disappointing internet connection."
      2.3 "77% thought it was overpriced."
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    Overall rating

    7.2 Good
    based on 84 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 7.7 "Good amenities."
      7.9 "79% thought the building was wonderful."
    • 7.0 "Good location."
    • 6.8 "Vibe was decent."
    • 4.1 "Rooms are not good."
      1.8 "82% said rooms were small."
    • 4.1 "Value below average."
    • 3.4 "Not very comfortable."
      1.8 "82% said rooms were small."
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    Overall rating

    7.8 Good
    based on 104 reviews
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 7.2 "Good location."
    • 6.8 "Average amenities."
      6.9 "69% thought the building was acceptable."
    • 6.4 "Food is average."
    • 6.0 "Vibe was decent."
    • 4.3 "Rooms are not good."
      2.0 "80% said rooms were small."
      3.7 "63% complained about the bathroom."
    • 4.2 "Value below average."
    • 3.6 "Not very comfortable."
      2.0 "80% said rooms were small."
    View all review categories

    Overall rating

    7.8 Good
    based on 39 reviews
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 7.3 "Good location."
    • 4.2 "Rooms are not good."
    • 3.4 "Not very comfortable."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Pleasant entrance area"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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