Good to know
| Distance to city centre | 0.1 km |
|---|---|
| Location rating | 7.5 |
| Nearest airport | Biarritz Parme |
| Distance to airport | 46.4 km |
Rooms
Reviews
Traveller rating
Time of year
Traveller type
Show reviews that mention
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ExcellentSep. 201910.0
Staying at the Splendid exceeded our expectations in every possible way. It is located in the heart of Dax and everything is at walking distance. The room was huge, super-clean and quiet, with a great view to the city. Staff was very friendly and helpful. The spa facilities were excellent, though a bit crowded during our visit.
Hotel does not offer parking so we had to pay for on-street parking nearby. The breakfast buffet was okay but not to the same standard as the rest of the hotel - still good value though. The staff working evening shift at the hotel terrace bar were terrible, took them 45 minutes to take our order and 30 more minutes to serve our drinks, followed by finger food (which was not what we ordered).
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ExcellentSep. 20199.2
Confort, situation, spa, relaxing
The terrace service was not well coordinate and sometimes you wait too long for just a drink.
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ExcellentAug. 20198.3
The hotel in beautiful with a lovely art nouveauté lobby and a great Spa, in the heart of the town.
Because the day of our arrival, was the day after the “fetes de Dax” the staff was very tired which seemed an excuse for everything. The reception seemed understaffed, or at least unwilling to help . The restaurant was closed, just like almost all other restaurants in town. We were not previously informed, there was no alternative (a sandwich would have done). The waiter told the woman at the table next to us that she should just finish the peanuts if she was so hungry. If it wouldn’t have been for the man in the street we asked and who after some calls walked us to one of the few restaurants that was open that night, we wouldn’t have eaten at all. Unworthy for a hotel of this statue to not take care of your clients.
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GoodAug. 20198.0
Friendly and very accommodating staff at the check in desk. Wonderful breakfast buffet in the beautiful restaurant. Beautiful city location for enjoying the Thermes (water therapy) and shopping in little streets. Wheelchair accessible hotel with large rooms but tiny elevators. Wheelchair entrance not clearly indicated.
No private parking but paid city parking next to the hotel. Very limited pool hours for children under 15. No parking in the city center during the week long Féria de Dax, the yearly cultural city celebration in August around August 15.
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GoodAug. 20196.3
Great hotel. Clean, nice and spacious rooms. Excellent breakfast. Hotel is located in center, so good location. Spa is very nice and access is included for hotel guests.
Great hotel but attitude of staff at reception unacceptable. Despite upfront committed promise by hotel (i.e. at booking more than month in advance) of providing us with connecting rooms, this appeared unavailable at check-in... After asking and eventually involving hotel management, staff promised to have connecting rooms available for day 2 to 4 of our stay. However, at day 2, there were again no connecting rooms available. And not for the entire length of our stay. Travelling with young kids, the availability of connecting rooms was our reason for choosing this hotel. No compensation, no token of good will, no excuses by staff, no ask by staff whether we enjoyed our stay at check-out... Simply rude behaviour of staff... First and last time for us.
About
Overview
With a stay at Hôtel & Spa Le Splendid, you'll be centrally located in Dax, within a 5-minute walk of DAX Casino and Place de la Fontaine Chaude. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Hotels.com
Features
8.7 Excellent
based on 1,529 reviews
Wellness
Vibe
Cleanliness
Bar
Things to know
- Nice building
- Stylish hotel
- Beautiful architecture
Check in |
15:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
Amenities
Photos
Reviews about Hôtel & Spa Le Splendid
Location
Most popular landmarks
- Casino Barriere de Dax 236 m
- Stade Maurice Boyau 0.6 km
Getting around
| Biarritz Parme | 46.4 km |
|---|---|
| Pau Uzein | 63.1 km |
| Dax | 1.1 km |
| Bayonne | 41.1 km |