Overview

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Pier Hotel

4 Grand Parade, Eastbourne, BN21 3EH, United Kingdom
+44 132 364 9544

$60+

Overall guest ratings

7.5/10 Good
based on 811 reviews

Review highlights

  • 9.3
  • 9.2
  • 5.0
  • 3.8

Good to know

  • Great view

Nearby

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    About

    Pier Hotel offers a great location, putting you within a 15-minute walk of Eastbourne Pier and Redoubt Fortress and Military Museum. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. All rooms feature flat-screen TVs and free WiFi.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    based on 811 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      9.4 "94% found the restaurant service to be one of the best."
    • 9.2 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
    • 8.8 "Location is great."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      8.0 "Easily accessible by car, said 80%."
      10.0 "City centre within easy reach, said 100%."
    • 8.3 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 5.7 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 5.0 "Rooms are ok."
      4.1 "59% complained about the bathroom."
      3.8 "62% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      1.0 "90% found problems with the furniture."
      2.5 "75% had problems with the shower."
      2.2 "For 78%, the rooms looked old."
      2.9 "71% said the bathroom was dirty."
      4.7 "53% criticized the small bathroom."
    • 3.8 "Not very clean."
      3.8 "62% said rooms were dirty."
      2.9 "71% said the bathroom was dirty."
      4.0 "60% thought it was rather dirty."
    • 3.3 "Bar is not good."
    • 2.9 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
      0.5 "95% didn't like the unstylish hotel."
      3.8 "For 62%, the lobby entrance was sub-standard."
    • 2.0 "Terrible amenities."
      1.8 "82% thought the building wasn't nice."
      0.2 "98% didn't like the architecture."
      2.9 "71% complained about the elevator."
      0.3 "97% thought the facilities needed updating."
      3.8 "For 62%, the lobby entrance was sub-standard."
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    Overall rating

    7.5 Good
    based on 510 reviews
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      9.3 "93% found the restaurant service to be one of the best."
    • 9.0 "Terrific location."
    • 7.6 "Good breakfast."
    • 5.7 "Food is average."
    • 5.7 "Internet is average."
    • 5.0 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      6.0 "Only 60% said rooms were big enough."
    • 4.0 "Not very clean."
      4.1 "59% said rooms were dirty."
      3.5 "65% said the bathroom was dirty."
      3.6 "64% thought it was rather dirty."
    • 3.2 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
      0.6 "94% didn't like the unstylish hotel."
    • 3.2 "Bar is disappointing."
    • 2.1 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
      0.2 "98% didn't like the architecture."
      0.4 "96% thought the facilities needed updating."
      2.6 "74% complained about the elevator."
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    Overall rating

    7.4 Good
    based on 113 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
    • 8.6 "Location is great."
    • 8.4 "Breakfast is good."
    • 6.4 "Average comfort."
      6.7 "Only 67% said rooms were big enough."
    • 5.4 "Rooms are ok."
      6.7 "Only 67% said rooms were big enough."
    • 3.5 "Not very clean."
      3.5 "65% said rooms were dirty."
    • 3.0 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
    • 1.9 "Terrible amenities."
      1.8 "82% thought the building wasn't nice."
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    Overall rating

    7.6 Good
    based on 186 reviews
    • 9.3 "Excellent value."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
    • 8.8 "Location is great."
    • 8.5 "Breakfast is good."
    • 5.5 "Internet is average."
    • 4.6 "Rooms are not good."
      4.0 "60% complained about the bathroom."
      3.3 "67% said rooms were dirty."
      0.9 "91% found problems with the furniture."
      2.8 "72% had problems with the shower."
      1.9 "For 81%, the rooms looked old."
      0.4 "96% thought they were poorly maintained."
      4.3 "57% criticized the small bathroom."
    • 3.7 "Not very clean."
      3.3 "67% said rooms were dirty."
      4.4 "56% thought it was rather dirty."
    • 2.4 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
    • 1.9 "Terrible amenities."
      1.7 "83% thought the building wasn't nice."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Great view"
    data provided by TrustYou

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