Overview

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Comfort Suites Epernay

2, rue Francois Bonal, 51200 Épernay, Champagne-Ardenne, France
+33 3 26 55 36 10

$60+

Overall guest ratings

7.2/10 Good
based on 1,716 reviews

Review highlights

  • 8.6
  • 6.9
  • 4.6
  • 4.2

Good to know

  • Accessible parking

Nearby

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    About

    The pet-friendly Comfort Suites Epernay hotel is uniquely located in a fully refurbished former military building and is close to many popular attractions, some of which include Portail Saint Martin, Chateau-Perrier and the Castellane Tower and Museum, as well as champaign houses like the Moet et Chandon Champagne Cellars, Mercier and Champagne de Castellane. Enjoy hotel amenities such as free wireless high-speed Internet, guest laundry facilities, free weekday newspapers, meeting space and copy, print and fax machines. Guest rooms come with kitchenettes, microwaves, refrigerators, desks, hair dryers and TVs. Select rooms feature sofa sleepers.

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    Choice Hotels

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Concierge service
    • Cribs available
    • Meeting/Banquet facilities
    • No smoking
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Kitchen/Kitchenette
    • Continental breakfast
    • Free Internet
    • Free parking
    • Free long-term parking
    • Terrace/Patio
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    based on 1,716 reviews
    • 8.6 "Location is great."
      9.5 "Great parking, according to 95%."
      9.7 "97% thought parking was inexpensive."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 6.9 "Breakfast is mediocre."
    • 6.6 "Service is ok."
      6.5 "65% said the reception staff was ok."
      5.3 "Only 53% thought the service was professional."
    • 4.6 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      4.3 "57% said rooms were dirty."
      3.1 "69% were unsatisfied with the kitchenette."
      0.8 "92% thought they were poorly maintained."
      1.5 "85% found problems with the furniture."
      1.5 "Air conditioning was criticized by 85%."
      2.1 "79% had problems with the shower."
      4.8 "52% were disappointed with the minibar."
      1.8 "For 82%, the rooms looked old."
      1.4 "86% said the bathroom was dirty."
    • 4.2 "Not very clean."
      4.3 "57% said rooms were dirty."
      1.4 "86% said the bathroom was dirty."
      4.7 "53% thought it was rather dirty."
    • 3.4 "Disappointing food."
      4.4 "For 56%, the dining experience was not enjoyable."
      3.3 "67% did not enjoy the desserts."
    • 2.8 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
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    Overall rating

    7.2 Good
    based on 978 reviews
    • 8.8 "Location is great."
      9.6 "Great parking, according to 96%."
      9.8 "98% thought parking was inexpensive."
      10.0 "100% liked the proximity to shopping."
    • 8.4 "Good value."
    • 6.6 "Service is ok."
      6.2 "62% said the reception staff was ok."
      5.5 "Only 55% thought the service was professional."
    • 6.5 "Breakfast is mediocre."
    • 6.4 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 4.7 "Not very clean."
      4.7 "53% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
    • 4.5 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      4.7 "53% said rooms were dirty."
      3.2 "68% were unsatisfied with the kitchenette."
      1.0 "90% thought they were poorly maintained."
      2.2 "78% had problems with the shower."
      1.5 "Air conditioning was criticized by 85%."
      1.7 "83% found problems with the furniture."
      1.7 "For 83%, the rooms looked old."
      4.7 "53% were disappointed with the minibar."
      1.7 "83% said the bathroom was dirty."
    • 3.6 "Disappointing food."
      4.3 "For 57%, the dining experience was not enjoyable."
    • 3.1 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
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    Overall rating

    7.1 Good
    based on 480 reviews
    • 8.7 "Location is great."
      9.5 "Great parking, according to 95%."
    • 7.2 "Good breakfast."
    • 6.7 "Service is ok."
      6.9 "69% said the reception staff was ok."
    • 4.4 "Rooms are not good."
      3.8 "62% said rooms were dirty."
      3.0 "70% were unsatisfied with the kitchenette."
      2.6 "74% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      1.4 "86% found problems with the furniture."
      1.2 "88% said the bathroom was dirty."
      1.5 "Air conditioning was criticized by 85%."
    • 3.8 "Not very clean."
      3.8 "62% said rooms were dirty."
      4.5 "55% thought it was rather dirty."
      1.2 "88% said the bathroom was dirty."
    • 3.4 "Disappointing food."
    • 2.4 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    7.3 Good
    based on 257 reviews
    • 8.2 "Location is great."
      9.5 "Great parking, according to 95%."
      9.6 "96% thought parking was inexpensive."
    • 7.0 "Good breakfast."
    • 6.5 "Service is ok."
      6.7 "67% said the reception staff was ok."
    • 5.9 "Average comfort."
      7.0 "70% thought rooms were spacious."
      5.8 "For only 58%, the noise level was all right."
      5.6 "Beds were acceptable for 56%."
    • 4.0 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      3.9 "61% said rooms were dirty."
      3.1 "69% were unsatisfied with the kitchenette."
      1.7 "83% found problems with the furniture."
      0.7 "93% thought they were poorly maintained."
      1.5 "Air conditioning was criticized by 85%."
    • 3.9 "Not very clean."
      3.9 "61% said rooms were dirty."
    • 3.3 "Disappointing food."
    • 2.6 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Accessible parking"
    data provided by TrustYou

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