Overview

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Relais Hotel Centrale

Via Dei Conti 3, 50123 Florence, Tuscany, Italy
+39 055 215 761

$150+

Overall guest ratings

8.4/10 Excellent
based on 1,969 reviews

Review highlights

  • 9.7
  • 9.5
  • 9.2
  • 5.1

Good to know

  • Clean rooms
  • Comfortable beds
  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    Fully remodeled and renovated, the hotel is located in the heart of Florence, a stone's throw from the Cathedral and the city's main attractions. Just a few yards from Santa Maria Novella train station, the Fortezza da Basso (home of the most important exhibitions) and the conference center. Its ideal location within the prestigious Palazzo Malaspina and the Palazzo dei Conti is the framework for a fine and well-furnished hotel with a vibrant atmosphere

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    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.4 Excellent
    based on 1,969 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      9.7 "97% liked the proximity to shopping."
      7.3 "Easily accessible by car, said 73%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.5 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
    • 9.0 "Food is to die for."
      10.0 "Yummy desserts, said 100%."
      10.0 "100% were happy with the price."
      9.7 "97% loved the menu selection."
      8.0 "80% enjoyed the snacks that were offered."
      10.0 "100% enjoyed the side dishes."
    • 6.4 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."
      5.5 "Cleanliness of the bathroom was average, said 55%."
      5.1 "Only 51% thought the shower was ok."
      6.2 "Only 62% said the rooms were modern."
      5.2 "Only 52% thought the furniture was functional."
    • 5.1 "Internet is average."

    Overall rating

    8.7 Excellent
    based on 1,142 reviews
    • 9.8 "Excellent breakfast."
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      7.6 "Easily accessible by car, said 76%."
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
    • 9.1 "Food is to die for."
      10.0 "Yummy desserts, said 100%."
      9.6 "96% loved the menu selection."
    • 7.4 "High comfort."
      7.9 "79% thought rooms were spacious."
      7.8 "78% said the beds were comfortable."
      8.2 "82% liked the big bathroom."
    • 6.6 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
      6.0 "Only 60% said the rooms were modern."
      5.5 "Cleanliness of the bathroom was average, said 55%."
      5.2 "Only 52% thought the furniture was functional."
    • 5.2 "Internet is average."
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    Overall rating

    8.8 Excellent
    based on 334 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      9.8 "98% thought it was easy to get to the train station."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      9.1 "91% said the reception staff was great."
    • 9.3 "Excellent breakfast."
    • 9.1 "Food is to die for."
    • 5.9 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
      6.9 "Only 69% said rooms were clean enough."
      5.4 "Cleanliness of the bathroom was average, said 54%."
    • 4.6 "Internet is poor."
      4.4 "56% said the wifi quality was bad."

    Overall rating

    8.1 Excellent
    based on 492 reviews
    • 9.6 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to sightseeing."
    • 9.3 "Excellent breakfast."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      7.2 "Management was excellent, said 72%."
    • 8.6 "Food is delicious."
    • 7.0 "Good cleanliness."
      9.0 "90% thought it was clean."
    • 5.6 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      5.8 "Only 58% said the rooms were modern."
      5.3 "Only 53% thought the furniture was functional."
    • 5.2 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Comfortable beds"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

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