Overview

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Mountain House Inn Downtown
Top City Hotel

247 Newton Lane, Gatlinburg, TN 37738, United States
+1 865 436 6626

$76+

Overall guest ratings

8.2/10 Excellent
based on 754 reviews

Review highlights

  • 9.6
  • 9.5
  • 9.1
  • 1.4

Good to know

  • Near city centre
  • Wonderful sightseeing

Nearby

    show all

    About

    Mountain House Inn offers a fantastic location, putting you just a 5-minute walk from Ripley's Aquarium of the Smokies. Guests can take a dip in one of 2 outdoor pools, and freebies like WiFi and self parking are added perks. A seasonal outdoor pool and a children's pool are offered, and in-room conveniences include refrigerators and microwaves.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Outdoor pool
    • Air-conditioned
    • Free parking
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 754 reviews
    • 9.6 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      9.0 "90% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.5 "Excellent value."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      10.0 "100% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
    • 5.7 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      6.3 "Beds were acceptable for 63%."
      5.9 "Only 59% said rooms were big enough."
    • 1.4 "Disappointing internet connection."
      1.1 "89% said the wifi quality was bad."

    Overall rating

    8.3 Excellent
    based on 339 reviews
    • 9.7 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 9.4 "Excellent value."
    • 9.2 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 5.4 "Rooms are ok."
      7.0 "70% said rooms were clean."
      6.0 "Beds were acceptable for 60%."
      6.0 "Only 60% said rooms were big enough."
    • 3.9 "Vibe wasn't good."
      2.7 "73% criticized the unstylish hotel."
    • 1.3 "Disappointing internet connection."
      1.0 "90% said the wifi quality was bad."

    Overall rating

    8.2 Excellent
    based on 414 reviews
    • 9.6 "Excellent value."
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 6.7 "Pool is mediocre."
      6.2 "Only 62% thought the pool was clean."
    • 5.5 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      6.5 "Only 65% said rooms were clean enough."
      5.7 "Only 57% said rooms were big enough."
    • 1.3 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Near city centre"
    "Wonderful sightseeing"
    data provided by TrustYou

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