Overview

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Extended Stay America - Richmond - Innsbrook

10060 West Broad St, Glen Allen, VA 23060, United States
+1 804 747 0840

$95+

Overall guest ratings

6.8/10 Good
based on 302 reviews

Review highlights

  • 9.0
  • 6.3
  • 4.8
  • 3.6

Good to know

  • Good kitchenette
  • Spacious rooms

Nearby

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    About

    When visiting Glen Allen, Extended Stay America - Richmond - Innsbrook is a great choice to consider. For a bit of exercise, you can visit the fitness center or go for a swim in the seasonal outdoor pool. Conveniences like kitchens are in all apartments, along with flat-screen TVs and free WiFi.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Laundry facilities
    • Outdoor pool
    • Kitchen/Kitchenette
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    Reviews

    Guest reviews

    Overall rating

    6.7 Good
    based on 249 reviews
    • 9.0 "Terrific location."
    • 6.3 "Service is ok."
      6.2 "62% said the reception staff was ok."
    • 5.2 "Rooms are ok."
      5.0 "Only 50% said rooms were clean enough."
      5.0 "For only 50%, the bathroom was ok."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 4.8 "Not very comfortable."
      3.1 "69% didn't like the uncomfortable beds."
      1.4 "86% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
    • 3.6 "Breakfast is below average."
    • 2.4 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
      1.3 "For 87%, the lobby entrance was sub-standard."
    • 2.0 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Overall rating

    6.6 Good
    based on 62 reviews
    • 9.0 "Terrific location."
    • 6.1 "Service is ok."
    • 5.3 "Rooms are ok."
      5.0 "Only 50% said rooms were clean enough."
    • 4.9 "Not very comfortable."
    • 4.7 "Not very clean."

    Overall rating

    6.3 Good
    based on 129 reviews
    • 9.1 "Terrific location."
    • 6.1 "Service is ok."
      5.7 "57% said the reception staff was ok."
    • 4.7 "Rooms are not good."
      2.9 "71% didn't like the uncomfortable beds."
      4.7 "53% said rooms were dirty."
    • 4.3 "Not very clean."
      4.7 "53% said rooms were dirty."
    • 4.3 "Not very comfortable."
      2.9 "71% didn't like the uncomfortable beds."
    • 2.9 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
    • 2.4 "Horrible vibe."
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    Overall rating

    7.8 Good
    based on 14 reviews
    • 6.5 "Service is ok."
    • 5.4 "Rooms are ok."

    Overall rating

    8.0 Good
    based on 42 reviews
    • 6.6 "Service is ok."
      6.6 "66% said the reception staff was ok."
    • 5.4 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
    • 5.2 "Average comfort."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Good kitchenette"
    "Spacious rooms"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    spacious room
    limited time
    great location
    size of the room
    oatmeal packets
    extended stays
    sofa bed
    refrigerator and stove
    west end
    non-smoking room
    lobby halls
    bad with cigarette smoke
    kitchen smell
    dead bugs
    smell was almost unbearable
    hotel employee was exceptional
    kitchen and furniture
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