Overview

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Amway Grand Plaza
Top Luxury Hotel

187 Monroe North.w, Grand Rapids, MI 49503, United States
+1 616 774 2000

$273+

Overall guest ratings

8.8/10 Excellent
based on 1,641 reviews

Review highlights

  • 9.4
  • 9.3
  • 6.4
  • 5.9

Good to know

  • Nice building
  • Stylish hotel
  • Friendly atmosphere

Nearby

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    About

    Discover historic charm and modern comforts at the Amway Grand Plaza, Curio Collection by Hilton. Nestled downtown by the Grand River for nearly a century, the hotel boasts original iron and woodwork, English Adams architecture, and a 29-story glass tower. Enjoy skywalk access to Van Andel Arena for concerts and Grand Rapids Griffins hockey. DeVos Place Convention Center and DeVos Performance Hall are steps away Guest rooms feature complimentary WiFi, a 42-inch HDTV and laptop-sized safe. Executive Rooms offer Concierge Lounge access for continental breakfast and evening cocktails and hors d’oeuvres. Choose from five styles of suites – varied amenities include a dining area, full kitchen, marble shower and downtown or Grand River views Our Grand Rapids, MI hotel is home to The Kitchen by Wolfgang Puck – one of only two locations in the world. Visit Cygnus27 for South American cuisine and skyline views, and savor hand-selected steaks and homemade desserts at Ruth’s Chris Steakhouse. Unwind in the GP Sports pub, and order room service anytime Indulge in a massage or manicure at the Spa and Salon. Take a dip in the heated indoor pool or two whirlpools, and relax on the sundeck overlooking the city. The fitness center and indoor/rooftop sport courts are great escapes Host an event for 1,100 guests in the Ambassador Ballroom with a full array of A/V equipment. Our Wedding Specialists ensure any rehearsal dinner, ceremony, reception and brunch is perfectly planned

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    Hilton

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • Express check out
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    based on 1,641 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.3 "Incredible bar."
      10.0 "Lovely bar service, according to 100%."
      10.0 "Delicious alcoholic drinks, according to 100%."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      9.3 "93% were impressed by the valet service."
      10.0 "100% found the restaurant service to be one of the best."
      10.0 "Lovely bar service, according to 100%."
    • 8.9 "Food is delicious."
      9.7 "97% loved the menu selection."
      8.6 "86% loved the pizza."
    • 8.1 "Amenities are good."
      8.0 "80% thought the building was wonderful."
      9.1 "91% enjoyed the lobby entrance."
      9.3 "93% thought the architecture was beautiful."
      8.8 "Business facilities were excellent, according to 88%."
      8.9 "89% found the grounds to be nice."
    • 6.4 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
      5.6 "56% thought the minibar was ok."
      6.4 "64% thought the kitchenette was ok."
    • 5.9 "Breakfast is mediocre."
    • 5.5 "Average comfort."
      5.6 "Only 56% said rooms were big enough."
    • 3.7 "Value below average."
      3.1 "69% said the breakfast was too expensive."
    • 3.1 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    based on 1,165 reviews
    • 9.1 "Terrific location."
    • 9.0 "Food is to die for."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 6.1 "Breakfast is mediocre."
    • 4.8 "Not very comfortable."
      2.4 "76% thought it was too noisy."
    • 4.6 "Rooms are not good."
      2.0 "80% thought they were poorly maintained."
      3.2 "68% complained about the bathroom."
      2.0 "80% thought the tv was sub-standard."
      3.2 "For 68%, the rooms looked old."
    • 3.7 "Value below average."
    • 3.4 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
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    Overall rating

    9.0 Excellent
    based on 344 reviews
    • 9.3 "Terrific location."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 7.7 "Good vibe."
    • 7.0 "Good cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 5.9 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      5.8 "Only 58% said rooms were big enough."
    • 5.4 "Average comfort."
      5.8 "Only 58% said rooms were big enough."
    • 5.1 "Breakfast is mediocre."
    • 3.4 "Value below average."
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    Overall rating

    8.1 Excellent
    based on 82 reviews
    • 9.5 "Terrific location."
    • 8.9 "Great service."
    • 6.4 "Rooms are ok."
      5.5 "Only 55% said rooms were big enough."
    • 5.4 "Average comfort."
      5.5 "Only 55% said rooms were big enough."

    Overall rating

    8.4 Excellent
    based on 49 reviews
    • 9.5 "Terrific location."
    • 6.2 "Rooms are ok."
    • 5.8 "Average comfort."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Nice building"
    "Stylish hotel"
    "Friendly atmosphere"
    data provided by TrustYou

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