Overview

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Shangri-La Hotel
Best Amenities

256 Binhai Road, Haikou 570311, China
+86 898 6870 7799

$121+

Overall guest ratings

9.3/10 Excellent
based on 2,257 reviews

Review highlights

  • 10.0
  • 9.4
  • 8.5
  • 5.8

Good to know

  • Great view
  • Professional service
  • Friendly service
  • Luxurious Hotel

Nearby

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    About

    In addition to a marina and a free kids' club, Shangri-La Hotel, Haikou features an airport shuttle (available on request) for CNY 500 per vehicle. Guests can indulge in massages or hydrotherapy, and Shang Palace, one of 3 restaurants, serves Chinese cuisine and is open for lunch and dinner. An indoor pool and an outdoor pool are other highlights, and rooms at this luxurious hotel offer up nice touches like rainfall showerheads and pillow menus.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Beachfront
    • Terrace/Patio
    • Child-friendly
    • Laundry facilities
    • Child pool
    • Bar/Lounge
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
    • Outdoor tennis
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    9.3 Excellent
    based on 2,257 reviews
    • 10.0 "Incredible bar."
    • 9.4 "Awesome vibe."
      9.6 "96% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
      8.3 "83% enjoyed the lobby entrance."
    • 8.5 "Amenities are good."
      8.5 "85% thought the building was wonderful."
      8.2 "82% found the grounds to be nice."
      8.3 "83% enjoyed the lobby entrance."
      7.5 "75% said the facilities were very new."
      8.0 "80% said the elevator was good."
    • 8.5 "Great service."
      8.8 "88% thought the service was very professional."
      9.4 "94% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      8.9 "Housekeeping was great, according to 89%."
      7.3 "73% said the concierge service was amazing."
    • 8.4 "Pool is good."
      10.0 "Clean pool, said 100%."
    • 5.8 "Beach is so-so."
    • 4.9 "Inconvenient location."
      4.8 "Difficult to access by car, said 52%."
      0.5 "Distant to city centre, said 95%."
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    Overall rating

    9.2 Excellent
    based on 248 reviews
    • 9.6 "Awesome vibe."
      9.7 "97% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
    • 8.7 "Amenities are good."
      8.8 "88% thought the building was wonderful."
      8.3 "83% found the grounds to be nice."
    • 8.6 "Great service."
      8.7 "87% thought the service was very professional."
      9.5 "95% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 8.5 "Breakfast is good."
    • 8.0 "Food is delicious."
    • 7.0 "Nice rooms."
    • 6.2 "Beach is so-so."
    • 4.9 "Inconvenient location."
      4.7 "Difficult to access by car, said 53%."
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    Overall rating

    9.2 Excellent
    based on 1,309 reviews
    • 8.7 "Vibe was good."
      9.9 "99% thought the hotel was luxurious."
      8.2 "82% enjoyed the lobby entrance."
    • 8.6 "Amenities are good."
      8.6 "86% thought the building was wonderful."
      8.4 "84% found the grounds to be nice."
      8.2 "82% enjoyed the lobby entrance."
    • 8.1 "Pool is good."
    • 8.1 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      7.5 "75% said the reception staff was great."
      8.8 "Housekeeping was great, according to 88%."
    • 8.0 "Breakfast is good."
    • 6.7 "Rooms are ok."
      6.3 "Only 63% said rooms were big enough."
      5.2 "For only 52%, the bathroom was ok."
    • 4.6 "Inconvenient location."
      4.6 "Difficult to access by car, said 54%."
      0.6 "Distant to city centre, said 94%."
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    Overall rating

    9.4 Excellent
    based on 609 reviews
    • 9.3 "Awesome vibe."
      9.7 "97% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
    • 9.0 "World class service."
      9.0 "90% thought the service was very professional."
      7.8 "78% said the reception staff was great."
      9.4 "94% found the staff to be very friendly."
    • 8.6 "Pool is good."
    • 8.6 "Amenities are good."
      8.7 "87% thought the building was wonderful."
    • 8.5 "Breakfast is good."
    • 5.0 "Location is acceptable."

    Overall rating

    9.3 Excellent
    based on 90 reviews
    • 9.5 "Awesome vibe."
      9.7 "97% enjoyed the friendly atmosphere."
    • 8.5 "Pool is good."
    • 8.5 "Great service."
    • 8.3 "Amenities are good."
      8.3 "83% thought the building was wonderful."
    • 7.8 "Tasty food."
    • 6.7 "Average value."
    • 5.6 "Beach is so-so."
    • 4.8 "Inconvenient location."
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    Good to know
    "Great view"
    "Professional service"
    "Friendly service"
    "Luxurious Hotel"
    data provided by TrustYou

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