Overview

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Ryokan Masuya

160 Sengokuhara Hakone, Hakone, Japan
+81 460 848 057

$83+

Overall guest ratings

8.1/10 Excellent
based on 288 reviews

Review highlights

  • 9.0
  • 8.4
  • 8.3
  • 5.7

Good to know

  • Good management
  • Friendly service
  • Close to public transport

Nearby

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    Amenities

    • Internet
    • Meeting/Banquet facilities
    • Bicycle hire
    • No smoking
    • Air-conditioned
    • Free parking
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 273 reviews
    • 9.0 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      8.2 "82% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.4 "Breakfast is good."
    • 8.3 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.3 "Management was excellent, said 93%."
      9.1 "91% said the reception staff was great."
    • 8.0 "Good value."
    • 7.2 "Internet works."
      7.2 "72% said the wifi quality was great."
    • 5.7 "Rooms are ok."
      6.9 "Only 69% said rooms were big enough."
      5.0 "Only 50% said rooms were clean enough."
    • 5.1 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 4.4 "Vibe wasn't good."
      0.0 "100% criticized the unstylish hotel."
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    Overall rating

    7.9 Good
    based on 171 reviews
    • 9.1 "Terrific location."
      8.7 "87% liked the proximity to sightseeing."
    • 8.5 "Great service."
      9.9 "99% found the staff to be very friendly."
      9.5 "Management was excellent, said 95%."
      9.3 "93% said the reception staff was great."
    • 8.0 "Breakfast is good."
    • 6.8 "Internet is average."
      6.8 "68% thought the wifi quality was ok."
    • 6.0 "Average comfort."
      5.0 "Beds were acceptable for 50%."
    • 5.8 "Rooms are ok."
      5.0 "Beds were acceptable for 50%."
      5.3 "Only 53% said rooms were clean enough."
    • 5.3 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.1 "Vibe wasn't good."
      0.0 "100% criticized the unstylish hotel."
    View all review categories

    Overall rating

    8.0 Good
    based on 51 reviews
    • 9.1 "Terrific location."
    • 8.4 "Great service."
      9.4 "Management was excellent, said 94%."
    • 5.7 "Rooms are ok."
    • 5.6 "Average comfort."

    Overall rating

    6.8 Good
    based on 49 reviews
    • 8.9 "Location is great."
    • 8.2 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.2 "Management was excellent, said 92%."
    • 8.0 "Breakfast is good."
    • 7.7 "High value."
    • 5.8 "Rooms are ok."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Good management"
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

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