Overview

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Ryokan Masuya

160 Sengokuhara Hakone, Hakone, Japan
+81 460 848 057

$85+

Overall guest ratings

8.0/10 Good
based on 300 reviews

Review highlights

  • 10.0
  • 9.1
  • 8.9
  • 4.0

Good to know

  • Good management
  • Friendly service
  • Close to public transport

Nearby

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    Amenities

    • Internet
    • Meeting/Banquet facilities
    • Bicycle hire
    • No smoking
    • Air-conditioned
    • Free parking
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
    • Child pool
    • Restaurant
    • Tennis
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    based on 300 reviews
    • 10.0 "Internet works perfectly."
      10.0 "100% said the wifi quality was great."
    • 9.1 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      8.2 "82% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Great service."
      10.0 "100% found the staff to be very friendly."
      9.9 "Management was excellent, said 99%."
      9.4 "94% said the reception staff was great."
    • 8.4 "Breakfast is good."
    • 6.0 "Rooms are ok."
      5.0 "Only 50% said rooms were clean enough."
    • 4.0 "Bad amenities."
      3.0 "70% thought the building wasn't nice."
    • 3.8 "Vibe wasn't good."
      0.0 "100% criticized the unstylish hotel."
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    Overall rating

    8.1 Excellent
    based on 198 reviews
    • 9.2 "Terrific location."
    • 8.9 "Great service."
      10.0 "100% found the staff to be very friendly."
      9.9 "Management was excellent, said 99%."
    • 8.5 "Breakfast is good."
    • 6.2 "Average comfort."
    • 6.0 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
    • 5.3 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 3.8 "Vibe wasn't good."
      0.0 "100% criticized the unstylish hotel."
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    Overall rating

    8.1 Excellent
    based on 63 reviews
    • 9.1 "Terrific location."
    • 9.0 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.9 "Management was excellent, said 99%."
    • 6.2 "Average comfort."
    • 6.1 "Rooms are ok."

    Overall rating

    7.3 Good
    based on 39 reviews
    • 9.2 "Terrific location."
    • 8.7 "Great service."
      10.0 "100% found the staff to be very friendly."
    • 7.9 "Good breakfast."
    • 6.0 "Rooms are ok."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Good management"
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou
    Map

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