Overview

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Ryokan Masuya

160 Sengokuhara Hakone, Hakone, Japan
+81 460 848 057

$86+

Overall guest ratings

8.1/10 Excellent
based on 283 reviews

Review highlights

  • 9.1
  • 8.8
  • 8.6
  • 3.1

Good to know

  • Good management
  • Friendly service
  • Close to public transport

Nearby

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    Amenities

    • Internet
    • Meeting/Banquet facilities
    • Bicycle hire
    • No smoking
    • Air-conditioned
    • Free parking
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 283 reviews
    • 9.1 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      8.0 "80% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Breakfast is good."
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.6 "Management was excellent, said 96%."
      9.2 "92% said the reception staff was great."
    • 6.7 "Internet is average."
      6.7 "67% thought the wifi quality was ok."
    • 6.3 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
      5.2 "Only 52% said rooms were clean enough."
    • 3.1 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."

    Overall rating

    8.1 Excellent
    based on 166 reviews
    • 9.2 "Terrific location."
    • 8.8 "Breakfast is good."
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.7 "Management was excellent, said 97%."
    • 6.8 "Average comfort."
      5.6 "Beds were acceptable for 56%."
    • 6.5 "Internet is average."
      6.5 "65% thought the wifi quality was ok."
    • 6.3 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
      5.6 "Beds were acceptable for 56%."
    • 5.6 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    View all review categories

    Overall rating

    8.1 Excellent
    based on 53 reviews
    • 9.1 "Terrific location."
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.7 "Management was excellent, said 97%."
    • 6.9 "Average comfort."
    • 6.4 "Rooms are ok."

    Overall rating

    7.4 Good
    based on 62 reviews
    • 9.1 "Terrific location."
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.4 "Management was excellent, said 94%."
    • 8.3 "Breakfast is good."
    • 6.1 "Rooms are ok."
    • 5.2 "Vibe was decent."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Good management"
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

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