Overview

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Hangzhou Milan Garden Hotel

No.346 Yan an Road, Hangzhou 310006, China
+86 571 8703 3111

$59+

Overall guest ratings

8.4/10 Excellent
based on 5,564 reviews

Review highlights

  • 9.7
  • 7.2
  • 6.8
  • 4.3

Good to know

  • Good accessibility by car
  • Close to public transport

Nearby

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    About

    At Hangzhou Milan Garden Hotel, you'll be within a 10-minute drive of West Lake. Free perks include WiFi and wired Internet. Rooms at this upscale hotel offer LCD TVs, room service, and slippers.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 5,564 reviews
    • 9.7 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      9.9 "Near to public transport, according to 99%."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.5 "95% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% thought it was easy to get to the train station."
    • 7.2 "Good breakfast."
      8.2 "82% were happy with the price of the breakfast."
    • 6.8 "Service is ok."
      6.4 "64% said the reception staff was ok."
      6.1 "Only 61% found the staff to be friendly enough."
      5.0 "50% thought the management was tolerable."
    • 6.7 "Internet is average."
      6.5 "65% thought the wifi quality was ok."
    • 5.6 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.3 "Rooms are not good."
      1.7 "83% said rooms were small."
      3.4 "66% complained about the bathroom."
      4.9 "51% didn't like the uncomfortable beds."
      0.0 "100% thought they were poorly maintained."
      3.1 "69% criticized the small bathroom."
      2.9 "Air conditioning was criticized by 71%."
      3.7 "63% had problems with the shower."
      1.1 "89% said the bathroom was dirty."
      2.8 "72% found problems with the furniture."
      3.6 "64% thought the tv was sub-standard."
      4.0 "60% were unsatisfied with the kitchenette."
    • 2.6 "Quite uncomfortable."
      1.7 "83% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      4.5 "55% thought it was too noisy."
      3.1 "69% criticized the small bathroom."
      2.9 "Air conditioning was criticized by 71%."
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    Overall rating

    8.3 Excellent
    based on 1,168 reviews
    • 9.8 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 7.0 "Good breakfast."
    • 6.8 "Service is ok."
      6.6 "66% said the reception staff was ok."
      6.1 "Only 61% found the staff to be friendly enough."
    • 6.6 "Internet is average."
      6.5 "65% thought the wifi quality was ok."
    • 5.0 "Average cleanliness."
    • 4.1 "Rooms are not good."
      1.8 "82% said rooms were small."
      3.4 "66% complained about the bathroom."
      4.9 "51% said rooms were dirty."
      0.0 "100% thought they were poorly maintained."
      3.1 "69% criticized the small bathroom."
      2.8 "Air conditioning was criticized by 72%."
      0.9 "91% said the bathroom was dirty."
      4.1 "59% had problems with the shower."
      2.9 "71% found problems with the furniture."
      2.2 "For 78%, the rooms looked old."
    • 2.9 "Quite uncomfortable."
      1.8 "82% said rooms were small."
      4.5 "55% thought it was too noisy."
      3.1 "69% criticized the small bathroom."
      2.8 "Air conditioning was criticized by 72%."
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    Overall rating

    8.6 Excellent
    based on 2,503 reviews
    • 9.7 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.8 "Near to public transport, according to 98%."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 7.2 "Good breakfast."
    • 6.8 "Internet is average."
      6.6 "66% thought the wifi quality was ok."
    • 6.3 "Service is ok."
      5.9 "59% said the reception staff was ok."
      5.9 "Only 59% found the staff to be friendly enough."
    • 5.2 "Average cleanliness."
    • 3.8 "Rooms are not good."
      1.5 "85% said rooms were small."
      2.9 "71% complained about the bathroom."
      4.7 "53% said rooms were dirty."
      4.1 "59% didn't like the uncomfortable beds."
      0.0 "100% thought they were poorly maintained."
      3.5 "65% criticized the small bathroom."
      2.4 "Air conditioning was criticized by 76%."
      3.3 "67% had problems with the shower."
      2.8 "72% found problems with the furniture."
      1.1 "89% said the bathroom was dirty."
      3.2 "68% thought the tv was sub-standard."
    • 2.2 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      4.1 "59% didn't like the uncomfortable beds."
      4.4 "56% thought it was too noisy."
      3.5 "65% criticized the small bathroom."
      2.4 "Air conditioning was criticized by 76%."
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    Overall rating

    8.6 Excellent
    based on 1,557 reviews
    • 9.7 "Terrific location."
      9.5 "Easily accessible by car, said 95%."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 7.3 "Good breakfast."
    • 7.2 "Good service."
      7.4 "74% thought the service was very professional."
    • 6.6 "Internet is average."
      6.4 "64% thought the wifi quality was ok."
    • 6.1 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 4.2 "Rooms are not good."
      1.5 "85% said rooms were small."
      3.2 "68% complained about the bathroom."
      5.0 "Beds were acceptable for 50%."
      0.0 "100% thought they were poorly maintained."
      2.6 "74% found problems with the furniture."
      1.0 "90% said the bathroom was dirty."
      2.1 "For 79%, the rooms looked old."
      3.1 "69% criticized the small bathroom."
      2.7 "Air conditioning was criticized by 73%."
      3.4 "66% had problems with the shower."
    • 2.4 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      5.0 "Beds were acceptable for 50%."
      4.4 "56% thought it was too noisy."
      3.1 "69% criticized the small bathroom."
      2.7 "Air conditioning was criticized by 73%."
    View all review categories

    Overall rating

    8.2 Excellent
    based on 333 reviews
    • 9.8 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      10.0 "Near to public transport, according to 100%."
    • 7.6 "Good breakfast."
    • 6.5 "Service is ok."
      6.4 "64% said the reception staff was ok."
      6.1 "Only 61% found the staff to be friendly enough."
      6.6 "Only 66% thought the service was professional."
    • 5.4 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 4.3 "Rooms are not good."
      1.5 "85% said rooms were small."
      3.5 "65% complained about the bathroom."
      3.1 "69% found problems with the furniture."
      2.0 "For 80%, the rooms looked old."
      0.0 "100% thought they were poorly maintained."
    • 2.5 "Quite uncomfortable."
      1.5 "85% said rooms were small."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Good accessibility by car"
    "Close to public transport"
    data provided by TrustYou

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